2.1.1 3D Secure Verification Token is missing

  • Resolved shtros

    (@shtros)


    4 years, 10 months ago

    Hello,

    My website is not compatible with Square 2.0 since last year. So I have being use 1.0.38 for a long time. I upgrade to 2.1.1 today and want to solve this problem.

    Every time I try to use square gateway on the checkout page, it returns to the checkout page again with nothing happened.
    The log returns: 04-26-2020 @ 21:10:48 – 3D Secure Verification Token is missing

    Please help me to make Square gateway working.

    Thank you.
    [email protected]

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • I have this same issue?
    Should we be reverting to version 2.0.8 or ???

    Please help!

    kaety

    The page I need help with

    Thread Starter shtros

    (@shtros)

    None of the 2.0+ version works for me. Every time I tried and failed, I roll back to 1.0.38. That one drops connection with square for 3days-3weeks. I have to frequently re-connect. But at least it could charge correctly.

    Thread Starter shtros

    (@shtros)

    Anyone?

    Hi there @shtros and @kaety,

    We apologize for the late reply!

    We did see similar reports of the “3D Secure Verification Token is missing” error after upgrading to Square 2.1.0 where SCA was implemented.

    Our developers managed to pinpoint it to caching which serves JavaScript files from v. 2.0.8 during checkout while performing SCA check which is obviously not included in the old files. After a few days, caching gets reset and the problem goes away. You mentioned that you updated just recently, is that right?

    Do you have any caching plugin enabled on your site that would cache these files or any hosting-level cache?

    A good test would be to open your checkout page, then open Chrome Dev Tools > Network tab > check if you see wc-square.min.js?ver=2.1.0 (which is good) or wc-square.min.js (which is an old JS file). The latter means that your checkout still serves old JavaScript files and you need to reset your site cache.

    Hope it helps!

    Enjoy the rest of your week and stay safe!

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter shtros

    (@shtros)

    Hello, may I reply here?
    I have closed the square gateway for months and not tried what Elvira suggested.
    I tried to update my woocommerce and WC square plugin to the latest today. Tried to make payment. Still not processing and get the following in log.
    08-08-2020 @ 12:46:30 – 3D Secure Verification Token is missing
    08-08-2020 @ 12:50:15 – 3D Secure Verification Token is missing
    08-08-2020 @ 13:00:46 – 3D Secure Verification Token is missing

    I do deleted all caching and turn off my caching plugin in advance then updated.
    In Chrome Dev Tools>Network tab the wc-square.min.js?ver-2.1.6

    The checkout page still returns to the same page with nothing happened.

    Is there any other way to solve it?

Viewing 6 replies - 1 through 6 (of 6 total)
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