• Resolved Hypno_Pboro

    (@hypno_pboro)


    I’ve discovered a rather odd problem with my website, one which is rather hard to put into words, so apologies if what’s below is confusing.

    1. My page named ‘blog’ has it’s own background image which appears correctly.

    2. Each blog post also has its own background image which also appears correctly.

    3. However, if I select a month from the “Monthly Archives” option in the right hand widget, there’s no header / background image served up onto that page, it’s just grey with the text line “Monthly Archives: Month XX Year YY” appearing as it’s page name.

    4. However, once a specific blog post from the month’s list on that page is clicked on, that pages image appears as expected.

    For example, selecting the Sept 2018 blog posts will return a blank header (You can see the words Monthly Archives: September 2018″ in the background where the header image would be) with one blog post below that.

    I’ve got individual background images per page and I’ve tested uploading a header image via Customising > Header > Header Media but that still left the area greyed out.

    Is there a setting I’ve missed or is there perhaps something else I need to adjust?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Hypno_Pboro

    (@hypno_pboro)

    I’ve since checked and this ‘grey background with a page name’ header appears when at the top of the page when either picking a blog month, a blog category or searching via the search box.

    That might narrow down what I need to amend to put a graphic at the top of those results, perhaps?

    Hello,

    Kindly go to Customize > General Options > Page Title and upload a background image. Clear cache and reload the site.

    Thread Starter Hypno_Pboro

    (@hypno_pboro)

    Hi Amit, thanks for the suggestion and it worked perfectly (with the following extra step).

    I did as you said, set an image, cleared the cache etc, but on desktop and smartphone I still saw the grey screen as above.

    Odd, I thought. So I tested what would happen if I set Visibility to Not Show on Mobile, as I thought that might simply remove the text showing the results page name, but the text AND the grey background image both disappeared.

    I then reset it to show on all, and then the chosen background image started appearing as intended.

    Perhaps toggling that setting forced the image to be included thereafter?

    All’s well that ends well, thanks again for your help Amit.

    Appreciate it.

    • This reply was modified 4 years, 7 months ago by Hypno_Pboro.
    • This reply was modified 4 years, 7 months ago by Hypno_Pboro.
Viewing 3 replies - 1 through 3 (of 3 total)
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