Need some help, please

  • Resolved miroconsultant

    (@miroconsultant)


    4 years, 10 months ago

    Thank you for your work, this plugin is very useful.
    Unfortunately is not working for me, the woo commerce page says no payment method is implemented.
    I tried both sandbox and live setting with no result,
    Any troubleshooting ideas?

    Thank you,

    IM

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Alexandru BOIA

    (@alexandruboia)

    Hello, the gateway only makes itself available if:
    – is enabled;
    – return URL is filled in;
    – the seller account id is filled in;
    – ALL of the payment assets are uploaded (both for sandbox and live) (public certificate and private key files).
    The settings panel should look something like this: https://raw.githubusercontent.com/alexboia/LivePayments-MP-WC/master/screenshots/lvdwcmc-settings.png.

    If you have filled in and still have issues, then there might be an issue with the plug-in. In this case, I’d be interested in seeing the logs: WooCommerce -> Status -> Logs -> select the log beginning with ‘lvd_wc_mc_mobilpay_cc_gateway_’ for the relevant date.

    Regards,
    Alex.

    Thread Starter miroconsultant

    (@miroconsultant)

    Hello Alex,
    Thank you for he swift and helpful reply.
    My mistake was to upload only the live OR sandbox assets, after uploading BOTH the gateway became available and worked perfectly.
    Thanks again for this plugin and congratulations for your excellent work!
    Best Regards,
    Ion

Viewing 2 replies - 1 through 2 (of 2 total)
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