importing docs is not occuring

you might need to edit your servers php.ini file to allow for larger file transfers or extend the max execution time of a php script.

I raised all those settings but it still doesn’t stop loading. Is there a way of dividing the zip file in smaller ones, or use FTP? (please notice that this is an export/import, not just documents to upload)

you can use the batch upload if you want an ftp upload.

yes, but I wanted to import also the settings of my previous Memphis, not just the documents

I get that, but its not working just giving you another option.

Can you take a look at your apache logs and see if there is anything there that might be helpful?

• This reply was modified 4 years, 7 months ago by bhaldie.

…no logs related to this in the last few hours

can you try a small import as a test to see if it works. So we can eliminate some things.

yes, uploading single files or smaller zips works, but after all this is a brand new installation so why shouldn’t it ??

because we are testing whether its a mDocs issue or server issue.

Because it works on a small file its more than likely a server issue.

So back to your php.ini configuration, are you sure that you have the admin rights to alter the file:

upload_max_filesize = 800M
;or whatever size you want

max_execution_time = 6000
; also, higher if you must – sets the maximum time in seconds

?? I have access to server, and set those respectively as 900M and 3000. My hosting said that it was better not to go over 3000, but I could try to raise it….
let me try to upload again

UPdate: still not working, maybe I should talk again to my host

I have been patient enough to wait almost 2 hours and the import succeeded! However I experience document previews taking some time to open up.
I also noticed that there isn’t a “mDocs posts” menu anymore.

sounds like a javascript error. Open a browser inspector and look for errors.