BEWARE NO REFUNDS – Not even a consideration

  • Unbelievable. They absolutely refuse any request for a refund. I PAID A FULL YEAR UPFRONT just to gain access to the plugins that I thought would work for me, but they did not. I contacted them immediately and requested a refund and they told me it’s a digital product so they don’t give refunds. Now I know why they call it BS! If it’s JUST a digital product, why do they charge you for a full year, and then continue to charge you every year after that? It’s theft and fraud. They are a complete ripoff. I am filing a fraud report with my bank, you can be sure of that. Absolutely unbelievable the lack of respect this company has for their customers.

Viewing 1 replies (of 1 total)
  • Plugin Contributor woodyhayday

    (@woodyhayday)

    Hi @thehumanjib

    I’d like to add here that we’re consistently clear that to get continued updates for our extensions we offer a subscription. We also state our terms very very clearly in the terms and conditions which you accept upon purchase. It’s hard to offer software for download which can then be instantly refunded, as it is nearly impossible to police usage.

    Again, we’re sorry that you feel this way, but we do our upmost to deliver quality software, updated regularly, and to do so we do need to charge for some elements.

Viewing 1 replies (of 1 total)
  • The topic ‘BEWARE NO REFUNDS – Not even a consideration’ is closed to new replies.