Can’t restore manually

  • Resolved decameron2000

    (@diabolique65)


    4 years, 7 months ago

    Hi,
    I just imported the database dump via Plesk into a brand new database which was created with my new installation of WordPress. But nothing changed. The database did change its size, (it went from 2 MB to 400+ MB), but there is no contents on the site; no posts, or pages, or images. Is there another step to this?
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter decameron2000

    (@diabolique65)

    Addendum:

    When I try importing your backup file via phpMyAdmin, I get the following error message:

    MySQL said: Documentation
    #1064 – You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘ ”, ‘2012-12-02 10:01:39’, ‘2012-12-02 10:01:39’, ”, 3189, ‘https://diaboliquem’ at line 1

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    To help us work out the cause of your problem, can you please send us a copy of the restoration log?
    You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
    Please copy the contents into an online tool (such as https://pastebin.com/ ) and post the link here.

    Best Wishes,
    Bryle

    Thread Starter decameron2000

    (@diabolique65)

    The only things in the ‘wp-content/updraft’ directory are: .htaccess, index.html, and web.config.

    So far, UpDraft+ has not performed at all for me. It keeps getting stuck in the middle of 3 different restoration attempts (on different servers/hosts), it offers to resume restoration and then refuses to resume it, giving another error message, I can’t even restore the database manually because that gives me an error message too. And it looks like there is no restoration log. So I’m stuck. What next?

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Can you please send me a screenshot of the “Backup/Restore” tab?
    You cannot attached files here so please use an online tool or use a cloud storage like Dropbox or Google Drive and post the link here.

    Thanks,
    Bryle

    Thread Starter decameron2000

    (@diabolique65)

    I finally figured out how to do it. I had to manually upload all the assets, then import only the database via UpDraft Restore feature. There was no way to restore the database manually through phpMyAdmin, or through Plesk’s Import Dump feature, as these methods created errors. But UpDraft Restore would get stuck and just hang there when restoring physical files, and this happened 3 times on two separate servers. I’m just glad it finally worked.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi @diabolique65,

    Great! Glad you were able to figure it out.

    Best Wishes,
    Bryle

Viewing 6 replies - 1 through 6 (of 6 total)
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