Hi there,
First, let’s try a fresh install. Would you be able to try the following exact steps for me for a completely fresh reinstallation?
- From the wp-admin dashboard of your site, please go to Jetpack > Dashboard > Connections > Manage site connection from your left-hand menu.
- Click the “Disconnect” button. If it’s already disconnected, you can skip to the next step.
- Deactivate your Jetpack plugin by heading to Plugins > Installed Plugins and finding “Jetpack by WordPress.com.”
- Completely uninstall Jetpack.
- Reinstall the newest version of Jetpack.
- Deactivate all of your plugins.
- Activate only Jetpack.
- Back in Jetpack > Dashboard > Connections > Manage site connection, Click the “Set up Jetpack” button and continue through the approval process.
If that does not work, I want to see if you can try temporarily disabling all of your plugins (leaving Jetpack active), and if if the issue resolves, then we can most likely determine there is a plugin conflict.
To figure out which plugin is causing the issue, reactivate each plugin one at a time, and try to reproduce the error after each one that you activate. If you experience the problem after activating a particular plugin, you’ve likely found the culprit. I would try to find a replacement for that plugin, and hopefully, that will solve things for you.
Hopefully this helps!
