WP VR se deja previsualizar el proyecto pero al publicar no se ve nada

  • Resolved rickardo77

    (@rickardo77)


    4 years, 11 months ago

    Solicito apoyo para realizar un demo y verificar si el complemento brinda todas las opciones para poder adquirirlo, pero se está presentando este problema. Construyó el recorrido y se visualiza en el Showcase del complemento pero al insertar el codigo ya sea en wordpress a través de un bloque o de elementor no aparece nada y al publicar tampoco.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, can you post a test page with the tour and give us the link?

    Thanks.
    ———————
    Hola, publique una página de prueba con el recorrido y denos el enlace.

    Gracias.

    • This reply was modified 4 years, 11 months ago by C S Sultan.
    Thread Starter rickardo77

    (@rickardo77)

    Hola buen día, este es la página con el demo

    https://www.nvsrem.com/demo-virtualizacion/

    El código corto [wpvr id=1858]

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi @rickardo77 , do you use any caching or js optimization plugin(s)?

    Thread Starter rickardo77

    (@rickardo77)

    Hola @sultan00rextheme Yoast SEO puede ser la causa ? no veo otro.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi @rickardo77 , it’s a possibility that WPVR is conflicting with another plugin. In that case, can you perform a ‘unit testing’?

    Here’s how:

    Step1:
    Just for a few minutes, deactivate all the plugins you have, except WPVR, and check if the tour appears. If it does, proceed to the next step. If it doesn’t inform us right away.

    Step2:
    Next, activate another plugin and reload the page with the tour and see if the tour is still there.

    Step3:
    Keep activating plugins one by one and checking if the tour still works.

    Step4:
    At a point, you will see that when you activate a particular plugin, the tour will not load. This means that plugin is the reason the tour was not loading. Let us know which plugin that is.

    Once you trace the plugin, let us know and you can then re-activate all the plugins you need and we will check why our plugin conflicts with the other plugin.

    Thanks.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi @rickardo77 , it’s been a while we didn’t hear from you. Please let us know if your issue was solved. Thanks.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, since we didn’t hear from you for a long time, I am marking this as resolved. If you face issues in the future, feel free to open another thread. thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
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