AJAX search doesn’t works on mobile

  • Resolved motospeedbrasil

    (@motospeedbrasil)


    4 years, 11 months ago

    Hello, I’ve been using this plugin for AJAX search on my website, but I encountered a problem: when I try it on mobile it doesn’t work.

    When accessing the website on my desktop computer I get the products suggestion like this: https://ibb.co/nBt6NgC

    And when I click on “ver todos” (see all) I’m redirected to a page with all the products that correspond to the term I searched, like this: https://ibb.co/kc15VDM

    But, on mobile, I don’t get either the product suggestion nor the page with all the products that correspond to the term I searched.

    To reproduce my problem you must access the website on a mobile device, open the menu and search for a term (I suggest “ck1”) to see how it’s working.

    I would need the search bar to function on mobile the same way it does on desktop.

    My theme is OceanWP

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Damian Góra

    (@damian-gora)

    Hello,

    There is no official support for the OceanWP theme. We will add it asap.

    Here is a list of the themes we currently supported – https://ajaxsearch.pro/docs/integrations/

    Also, we offer free implementation of our search for any theme after upgrade to the Pro plugin version. If you are interested in, visit our website I paste above,

    Best Regards
    Damian Góra

Viewing 1 replies (of 1 total)
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