My website doesn’t loads when I click on 1500+ categories.

Hi there!

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Also, under WooCommerce > Status > Logs on the site can you check for any recent fatal errors and copy and paste the latest one here in your reply?

Dear Etienne,

WooCommerce > Status > Log

2020-03-20T22:23:48+00:00 CRITICAL Uncaught ArgumentCountError: Too few arguments to function qt_popup_ar_process(), 4 passed in /extradrive/zsi/wp-content/plugins/MasterModalLogin/assets/lib/popup/runtime/core.php on line 53 and exactly 5 expected in /extradrive/zsi/wp-content/plugins/MasterModalLogin/assets/plugins/autoresponder/core.php:14
Stack trace:
#0 /extradrive/zsi/wp-content/plugins/MasterModalLogin/assets/lib/popup/runtime/core.php(53): qt_popup_ar_process(‘form’, ”, ‘ozugodenaw@gmx….’, ‘Abermotfak’)
#1 /extradrive/zsi/wp-content/plugins/MasterModalLogin/assets/lib/signacc/core.php(56): qt_popup_sign_up(‘form’, ‘ozugodenaw@gmx….’, ‘Abermotfak’, ‘oud29d5sA^R’, ‘species’)
#2 /extradrive/zsi/wp-includes/class-wp-hook.php(288): qt_popup_signacc_form(”)
#3 /extradrive/zsi/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
#4 /extradrive/zsi/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#5 /extradrive/zsi/wp-settings.php(523): do_action(‘init’)
#6 /extradrive/zsi/wp-config.php(96): require_once(‘/extrad in /extradrive/zsi/wp-content/plugins/MasterModalLogin/assets/plugins/autoresponder/core.php on line 14

WooCommerce > Status: System Report

`
### WordPress Environment ###

WordPress address (URL): https://www.zsispeciespage.in
Site address (URL): https://www.zsispeciespage.in
WC Version: 4.0.0
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.14
Action Scheduler Version: ? 3.1.2
WC Admin Version: ? Inactive 1.0.0
Log Directory Writable: ?
WP Version: ? 4.9.8 – There is a newer version of WordPress available (5.4)
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: nginx/1.14.0
PHP Version: 7.2.24-0ubuntu0.18.04.3
PHP Post Max Size: 100 MB
PHP Time Limit: 360
PHP Max Input Vars: 1000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.44-MariaDB-0ubuntu0.18.04.1
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.3.4
WC Database Prefix: wp_
Total Database Size: 537.79MB
Database Data Size: 398.27MB
Database Index Size: 139.52MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_create_map: Data: 135.98MB + Index: 0.16MB + Engine MyISAM
wp_group_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_location_ratings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_login_redirects: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mail_bank: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mail_bank_logs: Data: 0.34MB + Index: 0.00MB + Engine MyISAM
wp_mail_bank_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_map_locations: Data: 0.44MB + Index: 0.02MB + Engine MyISAM
wp_map_routes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_masterslider_options: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_masterslider_sliders: Data: 1.52MB + Index: 0.03MB + Engine InnoDB
wp_options: Data: 10.50MB + Index: 0.53MB + Engine InnoDB
wp_postmeta: Data: 184.72MB + Index: 89.27MB + Engine InnoDB
wp_posts: Data: 21.55MB + Index: 14.06MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sb_google_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_signups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_social_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_statistics_exclusions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_statistics_historical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_statistics_pages: Data: 0.38MB + Index: 1.48MB + Engine InnoDB
wp_statistics_search: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
wp_statistics_useronline: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_statistics_visit: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_statistics_visitor: Data: 1.52MB + Index: 2.45MB + Engine InnoDB
wp_swift_performance_image_optimizer: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_swift_performance_warmup: Data: 2.52MB + Index: 2.98MB + Engine InnoDB
wp_termmeta: Data: 7.52MB + Index: 10.03MB + Engine InnoDB
wp_terms: Data: 3.52MB + Index: 6.03MB + Engine InnoDB
wp_term_relationships: Data: 10.55MB + Index: 5.52MB + Engine InnoDB
wp_term_taxonomy: Data: 3.52MB + Index: 3.03MB + Engine InnoDB
wp_unitegallery_categories: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_unitegallery_galleries: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
wp_unitegallery_items: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_usermeta: Data: 0.23MB + Index: 0.16MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wm_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wm_trees: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_woof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woof_stat_buffer: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woof_stat_tmp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmp_backups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_links: Data: 2.52MB + Index: 2.52MB + Engine InnoDB
wp_yoast_seo_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 13716
counter_numbers: 1
custom_css: 1
custom-css-js: 12
kc_mega_menu: 4
kc-works: 12
nav_menu_item: 73
oembed_cache: 1
page: 13
partner: 1
post: 9
product: 33334
qt_popup_templates: 4
revision: 4647
shop_order: 1
smart-product: 11212
um_directory: 1
um_form: 3
vixa_footer: 23
wpcf7_contact_form: 8

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?Error messages should not be shown to visitors.

### Active Plugins (21) ###

Master Modal Login: by eMtly Software – 0.2.1
Category Description Widget: by Dominik Schwind – 2.1
Classic Editor: by WordPress Contributors – 1.5
Counter Number Showcase: by wpshopmart – 1.1.1
Simple Custom CSS and JS: by Diana Burduja – 3.15 – Not tested with the active version of WooCommerce
Easy Image Gallery: by DevriX – 1.3.1
WPBakery Page Builder: by Michael M – WPBakery.com – 5.5.5
Nextend Social Login: by Nextendweb – 3.0.17
Peter’s Login Redirect: by Peter Keung – 2.9.2
Slider Revolution: by ThemePunch – 5.4.8
Smart Product Viewer: by topdevs.net – 1.5
SW Responsive Slider Widget: by smartaddons.com – 1.0
SW Woo Tab Slider Widget: by Magentech.com – 1.1.2 – Not tested with the active version of WooCommerce
SW Woocommerce Total Sales Slider: by smartaddons.com – 1.0.3 – Not tested with the active version of WooCommerce
Unite Gallery: by Valiano – 1.7.45
WooCommerce Customizer: by SkyVerge – 2.5.0 – Not tested with the active version of WooCommerce
WOOF – WooCommerce Species Filter: by realmag777 – 2.2.0 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 4.0.0
WP Downgrade | Specific Core Version: by Reisetiger – 1.1.4
WP Google Map Pro: by flippercode – 5.0.2
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.6.4 – Not tested with the active version of WooCommerce

### Inactive Plugins (29) ###

Category Order and Taxonomy Terms Order: by Nsp-Code – 1.5.4
Contact Form 7: by Takayuki Miyoshi – 5.1.6
Login Logout Register Menu: by Vinod Dalvi – 1.0
One Click Demo Import: by WPThemeGo.Com – 9.9.9
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.0
rw Quick Page and Post Redirects: by Douglas “BearlyDoug” Hazard
Richweb.com – 1.0.1

SB Multilingual Responsive Google Map with Styles: by SB Themes – 1.6
Swift Performance Lite: by SWTE – 2.0.10
SW Our Team Slider: by smartaddons.com – 1.0
SW Partner Slider Widget: by smartaddons.com – 1.0
SW Portfolio: by smartaddons.com – 1.0
SW Testimonial Slider Widget: by Magentech – 1.0
SW Woo Slider Widget: by smartaddons.com – 1.1.2 – Not tested with the active version of WooCommerce
SW Woo Tab Category Slider Widget: by Magentech.com – 1.1.2 – Not tested with the active version of WooCommerce
WooCommerce Custom Product Tabs Lite: by SkyVerge – 1.6.2 – Not tested with the active version of WooCommerce
WooCommerce Login Popup and Shortcodes: by Phpbits Creative Studio – 1.0.2 – Not tested with the active version of WooCommerce
WooCommerce PayPal Express Checkout Gateway: by WooCommerce – 1.5.2 – 1.6.20 is available – Not tested with the active version of WooCommerce
WooCommerce PayU India (PayUmoney & PayUbiz): by _KDC-Labs – 2.1.1 – Not tested with the active version of WooCommerce
WooCommerce Services: by Automattic – 1.12.1 – 1.23.0 is available – Not tested with the active version of WooCommerce
WordPress Importer: by wordpressdotorg – 0.6.4
WP Force SSL: by Kostas Vrouvas – 1.4
WP Mail SMTP: by WPForms – 1.4.1
WP Mail SMTP Plugin by Mail Bank: by Tech Banker – 4.0.5
WP Statistics: by VeronaLabs – 12.6
YIKES Simple Taxonomy Ordering: by YIKES
Inc. – 1.2.7

YITH WooCommerce Category Accordion: by YITHEMES – 1.0.18 – Not tested with the active version of WooCommerce
YITH WooCommerce Compare: by YITH – 2.3.7 – Not tested with the active version of WooCommerce
YITH WooCommerce Wishlist: by YITH – 2.2.7 – Not tested with the active version of WooCommerce
Yoast SEO: by Team Yoast – 9.7 – Not tested with the active version of WooCommerce

### Settings ###

API Enabled: ?
Force SSL: –
Currency: INR (?)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #19 – /species/
Cart: ? Page ID is set
but the page does not exist

Checkout: ? Page ID is set
but the page does not exist

My account: #22 – /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: SW Atom Child
Version: 1.3.0
Author URL: https://flytheme.net/
Child Theme: ?
Parent Theme Name: SW_Atom
Parent Theme Version: 1.4.2
Parent Theme Author URL: https://smartaddons.com/
WooCommerce Support: ?

### Templates ###

Overrides: sw_atom-child-theme/woocommerce/archive-product.php
sw_atom-child-theme/woocommerce/content-product.php version 3.4.0 is out of date. The core version is 3.6.0
sw_atom-child-theme/woocommerce/content-single-product.php version 3.4.0 is out of date. The core version is 3.6.0
sw_atom-child-theme/woocommerce/loop/add-to-cart.php
sw_atom-child-theme/woocommerce/loop/loop-end.php
sw_atom-child-theme/woocommerce/loop/loop-start.php
sw_atom-child-theme/woocommerce/loop/price.php
sw_atom-child-theme/woocommerce/loop/rating.php version 3.3.0 is out of date. The core version is 3.6.0
sw_atom-child-theme/woocommerce/myaccount/form-login.php version 3.5.0 is out of date. The core version is 3.6.0
sw_atom-child-theme/woocommerce/single-product/price.php
sw_atom-child-theme/woocommerce/single-product/product-image.php version 3.5.0 is out of date. The core version is 3.5.1
sw_atom-child-theme/woocommerce/single-product/product-thumbnails.php version 3.3.2 is out of date. The core version is 3.5.1
sw_atom-child-theme/woocommerce/single-product/rating.php version 3.3.2 is out of date. The core version is 3.6.0
sw_atom-child-theme/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0
sw_atom-child-theme/woocommerce/single-product.php

Outdated Templates: ?

Learn how to update

### Action Scheduler ###

Complete: 5
Oldest: 2020-03-24 11:09:11 +0000
Newest: 2020-04-02 11:44:57 +0000

Looking forward to your favorable reply.
Regards
—
Santhosh H N

Thank you for sending that through!

From the fatal error log, I can see there are some problems with the Master Modal Login: by eMtly Software – 0.2.1 and I would suggest deactivating that and try again and reach out to their support to have a look at those errors for you.

The other things that are standing out are that WordPress and WooCommerce are about of date on the site and I would suggest updating those as well.

The database version for WooCommerce also does not match the active version of WooCommerce and that will need to be updated – https://docs.woocommerce.com/document/how-to-update-woocommerce/#section-12

Lastly, there are a couple of outdated template overrides in the theme on the site that I would also suggest updating to match the current version of WooCommerce – https://docs.woocommerce.com/document/fix-outdated-templates-woocommerce/#how-to-update-outdated-templates

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.