Backup not working properly anymore :(

  • Resolved VitaSerk

    (@serkankurnaz)


    4 years, 8 months ago

    Hello,

    yesterday I had following Issue:
    via FTP I deleted some old backups from wp-content/wpvividbackups, but then SUDDENLY my site broke…I got following issue: https://imgur.com/fAZweGc
    Then I recognized, that ALL my /wp-includes folder was just DELETED also (how is that possible?) EVERYTHING worked 1min before deleting the old .zips fine…So then I put from a backup via ftp /wp-includes back in and it worked again. But since then WPvivid is not working correctly anymore…it will do back ups, but they can not be used anymore…just tried it on a fresh wordpress installation. So i tried to deinstall and reinstall the plug-in, still not working…so my question is: How can I restore ALL the settings to the default WPvivid settings?

    Thanks a lot!

    • This topic was modified 4 years, 8 months ago by VitaSerk.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support tonyrobins

    (@tonyrobins)

    Hi @serkankurnaz

    Thanks for reaching out to us!

    Can you provide more details on “it will do back ups, but they can not be used anymore…just tried it on a fresh wordpress installation.”?

    Here are 2 ways you can use to reset all the configurations back to defaults:

    1. Reinstall the plugin

    The configurations will be deleted when the plugin is deactivated and deleted, and will be back to defaults when the plugin is reinstalled.

    2. Import a json file of default settings

    You can use the export and import option in the plugin settings to import a default settings json file to the site.

    Both methods will reset settings, remote storage configurations, schedule tasks on the site.

    Kind Regards,

    Thread Starter VitaSerk

    (@serkankurnaz)

    Hey,

    so I get following Error:
    I create a manual backup on my site.com
    I upload the backup to my subdomain staging site staging.site.com
    But then I get following Error after the 6 .zip (each 200mb max big files are uploaded:

    Upload file failed. file name: _wpvivid-5e83426ae586c_2020-03-31-15-15_backup_all.part005.zip, error: PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structurefile name:.de_wpvivid-5e83426ae586c_2020-03-31-15-15_backup_all.part004.zip, error: PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structurefile name:.de_wpvivid-5e83426ae586c_2020-03-31-15-15_backup_all.part003.zip, error: PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structurefile name:.de_wpvivid-5e83426ae586c_2020-03-31-15-15_backup_all.part002.zip, error: PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structurefile name:.de_wpvivid-5e83426ae586c_2020-03-31-15-15_backup_all.part001.zip, error: PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure

    Thread Starter VitaSerk

    (@serkankurnaz)

    PS: I can also not use/open the origianl .zip files with any zip opener tool at all…I get an error, that this “file” is not supported…

    Plugin Support tonyrobins

    (@tonyrobins)

    Hi @serkankurnaz

    Thanks for the update!

    Please try to change the ‘Compress Files Every’ in the plugin’s advanced settings to 50MB, then run a backup and try to download and upload the files again.

    Sometimes some settings on a server do not allow files to exceed a certain size, which can cause the error.

    Kind Regards,

    • This reply was modified 4 years, 8 months ago by tonyrobins.
    Plugin Support tonyrobins

    (@tonyrobins)

    Since we haven’t heard from you for a while, I am going to mark the thread as resolved.

    Please feel free to create a new thread if you have any further questions.

    Kind Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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