Recaptcha bug

  • Resolved Rookie

    (@alriksson)


    4 years, 8 months ago

    Saying captcha is wrong even if it’s not. It’s a bug and I have to remove captcha option right now.

    Please look into it as soon as possible. Tired both wp session and file storage without success. The captcha show but says it’s invalid even if it’s not.

    And it is not possible to disable the captcha? I removed the hash but it still says incorrect even if I have no captcha to fill in.
    I know you have a paid addon for google recaptcha not relevant for this issue.

    Have unchecked to display captcha so something is up that isn’t working.

    • This topic was modified 4 years, 8 months ago by Rookie.
    • This topic was modified 4 years, 8 months ago by Rookie.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support gVectors Support

    (@gvectorssupport)

    Hi @alriksson,

    It seems you’re using some other ReCaptcha/Captcha plugin that caused the issue. Please deactivate other ReCaptcha/Captcha plugins and check again.

    Please don’t forget to delete all caches and press Ctrl+F5 (twice) on the frontend before checking to reload the updated CSS file.? ??

    Thread Starter Rookie

    (@alriksson)

    We do not have any other ReCaptcha/Captcha plugins for comments or anything like that.

    Please don’t forget to delete all caches and press Ctrl+F5 (twice) on the frontend before checking to reload the updated CSS file.

    Already done without success.

    Plugin Support gVectors Support

    (@gvectorssupport)

    @alriksson,

    Please leave some example URL to allow us to check the issue.

    Thread Starter Rookie

    (@alriksson)

    My bad it was captcha to comment form from All In One WP Security

    Problem solved! Many thanks

    Thread Starter Rookie

    (@alriksson)

    The issue is solved. But the built-in captcha generator never works though. But not I can add comments without problems. But I can not use the captcha from your plugin.

    Plugin Support gVectors Support

    (@gvectorssupport)

    @alriksson,

    enable the built-in wpDiscuz captcha and leave the URL to allow us to check the issue.

    Thread Starter Rookie

    (@alriksson)

    I can only share URL privately over email, thanks. Can share login to staging so you can enable it and test yourself.

    Plugin Support gVectors Support

    (@gvectorssupport)

    ok @alriksson,

    Please contact us via info[at]gvectors.com email address.

Viewing 8 replies - 1 through 8 (of 8 total)
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