• The plugin didn’t work at my website (using short code didn’t make a carousel to appear). However it somehow manage to break the website formatting of the menu. Hopefully I made a copy with updraft plus which help to quickly solve the problem.

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  • Plugin Author ShapedPlugin LLC

    (@shapedplugin)

    Hi @iosonogregorio,

    It is very sad to hear that you have faced such an issue. This is a very unique problem anybody has ever reported. The plugin should work fine on your website. This should not break the formatting. This may occur sometimes with the theme you’re using or other plugin conflicts.

    It is really frustrating to see that you have directly come to the review section without seeking our help first. You could better inform us about your issue before leaving a review as it’s an opensource FREE plugin. If you are ignored, then you can leave a review. We would definitely fix it if you contacted us.

    We firmly believe that the problem is not caused by our plugin and request you to review the problem again. You can also take our help. Feel free to open a ticket in our support forum or www.remarpro.com support forum.

    We have a dedicated support engineer team to offer incredible support to our valued free users.

    Thank you!
    ShapedPlugin Team

Viewing 1 replies (of 1 total)
  • The topic ‘doesn’t work, breaks formatting’ is closed to new replies.