Product Cost and Subtotal not coincide

  • Resolved Jam

    (@dabert3)


    4 years, 8 months ago

    Hi

    I`m having an issue when creating a new product. Let say a customer order that new product then the price x booking days got wrong Total amount or Subtotal in Cart page. Kindly check this
    https://prntscr.com/risgqn
    https://prntscr.com/rishyn
    In this example, supposed to be the subtotal should $12 because I pick booking 3days and $4 per day.
    The only way to fix this is to update the existing PRODUCT in DASHBOARD -> Product -> Edit -> then click Update.

    Does anyone have any idea?

    THanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    That looks like you are using some kind of Booking software, as well as deposits.

    It sounds like they might not be updating the data, or that you just need to go save your data again.

    If you’re using a 3rd party plugin for bookings and deposits, you will want to contact the developers of those plugins.

    If you are using the official WooCommerce.com Bookings and Deposits plugins and have a license for them, you have access to the support team at WooCommerce.com, so please submit a ticket there and we can get right on that for you.

    Hopefully that helps! Have a great one!

    Thread Starter Jam

    (@dabert3)

    Thanks for the response. Yes, I submitted a ticket and gave my client of purchased history ( Woocommerce booking ) as required by the support.

    For the follow-up question, how can I change/filter/override the data of line_subtotal and line_total through hook or function https://prntscr.com/rkxkm3?

    • This reply was modified 4 years, 8 months ago by Jam.
    • This reply was modified 4 years, 8 months ago by Jam.
    • This reply was modified 4 years, 8 months ago by Jam.
    • This reply was modified 4 years, 8 months ago by Jam.
    • This reply was modified 4 years, 8 months ago by Jam.
Viewing 2 replies - 1 through 2 (of 2 total)
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