Problem with Yoast and External Booking System on my Page

  • Resolved annoy

    (@annoy)


    4 years, 8 months ago

    Hallo from Germany and first, sorry for my bad englisch. I have a Problem with Yoast and an external Booking System on my Page on my Start side on

    https://hotel-heiligenhafen.de/

    I use the Divi Builder. In the Divi Builder, i put a Java Script into the Header Area for the External Booking System. On my Start Page in the Menu on the right side, i have a button called “Jetzt Buchen” where you can press to start the external Booking System. But suddenly this does not work anymore. I tested a few things like deactivating Plugins, and the thing is, when i deactivate Yoast, the Button works, after activating Yoast again, the Button does not work. How can this be? Funny thing also, when i go to another Link of my Side in the Menu, the Button works, also with Yoast activated, it′s only on the Start side. I contacted the Divi Support and they say i should contact the Yoast Support. I really dont know what this Problem is cousing and hope that you can help me. Thank you very much!!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support amboutwe

    (@amboutwe)

    The Yoast support team, along with all forum volunteers, are not given access to commercial products nor do we have access to 3rd party services like the booking system.

    That said, the most likely cause is a JavaScript conflict so please check the browser console for JavaScript errors. This error may help identify where the issue occurs.

    How to find JavaScript errors with your browser’s console?

    Another thing that might help identify a cause is a conflict check. The fastest way to do this is to?deactivate all non-Yoast plugins and switch to a standard theme?like?Twenty Nineteen.?

    Test this on your development or staging site, if you have one. If not, we recommend using the?Health Check & Troubleshooting?plugin. This plugin allows you to run a conflict check?without affecting normal visitors to your site.

    As we can imagine that you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process:?How to check for plugin conflicts.

    Plugin Support Jerlyn

    (@jerparx)

    Closed due to inactivity.

Viewing 2 replies - 1 through 2 (of 2 total)
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