Images don’t load

  • Resolved ricky23

    (@ricky23)


    4 years, 8 months ago

    Hi,

    We have an Issue where when we try to add a new entry with an Image, the Image does not load on the page.
    We had no Issues on our Dev and Staging Sites but facing this Issue on the production site.

    Any help on this matter would be greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Steven

    (@shazahm1hotmailcom)

    I like the template you made. Very nice!

    The images seems to show for me, assuming you were able to resolve the issue???

    Thread Starter ricky23

    (@ricky23)

    @shazahm1hotmailcom

    Hi Steven,

    When we try to add new entries/contacts to the site, the Images don’t load. Any reason why this might be the case?

    Thread Starter ricky23

    (@ricky23)

    @shazahm1hotmailcom

    Hi Steven,

    I checked the settings and it seems that there is no page selected under the General Tab. Is that the reason why it’s not showing up?
    Please see the screenshot by going to this URL https://prnt.sc/rg1vv3

    And please confirm the site would not break if I select a page from the dropdown since this is a production site.

    • This reply was modified 4 years, 8 months ago by ricky23.
    Plugin Author Steven

    (@shazahm1hotmailcom)

    RE: I checked the settings and it seems that there is no page selected under the General Tab. … please confirm the site would not break if I select a page from the dropdown since this is a production site.

    This should not affect anything, especially when choosing the page which the directory is already on.

    RE: When we try to add new entries/contacts to the site, the Images don’t load. Any reason why this might be the case?

    Could you please provide more specific details please? For example… Are there any error messages displayed after adding an entry with an image? Can you see the image when editing the entry? can you see the image thumbnail on the Manage admin page?

    Plugin Author Steven

    (@shazahm1hotmailcom)

    Marking this thread as resolved due to inactivity. If you still need help with this, please do not hesitate to let me know. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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