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  • Resolved cadiz

    (@cadiz)


    4 years, 8 months ago

    I have installed the plugin v1.0.9 on different domains. When I try to activate it, I see an error message: “The plugin has no valid header”. With v1.0.8 no error message. I have to reload the page and activate it again. But both versions not show any data. But at the same time I can see everything on Google Analytics. Any idea? I’ m doing something wrong? Thanks for any help.

    Note: “/wp-content/uploads/pageviews.php”. The file pageviews.php is not present.

    • This topic was modified 4 years, 8 months ago by cadiz.
    • This topic was modified 4 years, 8 months ago by cadiz.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Danny van Kooten

    (@dvankooten)

    Hello @cadiz,

    That is really strange – how did you install the plugin? Does the issue persist if you delete it entirely and then re-install it from www.remarpro.com?

    Looking at the website you shared, I do see a tracking request that seems to be working as expected. What does your Koko Analytics dashboard show?

    Thread Starter cadiz

    (@cadiz)

    Hi Danny,

    thank you for your quick response. I found the error. I had disabled the REST API in the functions.php of the child theme and deleted the code. Now the page views are displayed correctly. But when I install the plugin, I still see the error message: “The plugin has no valid header”. And there is no file “pageviews.php” in the upload folder.

    • This reply was modified 4 years, 8 months ago by cadiz.
    • This reply was modified 4 years, 8 months ago by cadiz.
    Plugin Support Lap

    (@lapzor)

    Hi,

    Do you still have this issue with the latest version of the plugin?
    We didn’t get any other reports in about this issue.

    Thanks for letting me know.

    Thread Starter cadiz

    (@cadiz)

    Hi,

    i have updated to 3 domains to 1.0.10 No error message, all is well. Thanks for your support. Great work. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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