• Resolved cassyput

    (@cassyput)


    Keep getting this message for Facebook.

    I think I’ve done all the suggested possible solutions but it still won’t work.

    For Pinterest I also get: “Oh No something’s wrong. Authorization failed.. Please try again, if you are still having troulbes please contact us on our Support Forum. Make sure to include screenshots of the browser page that may come up with any errors. Support Forum”

    The page I need help with: [log in to see the link]

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  • Plugin Support slickchris

    (@slickchris)

    Hi @cassyput,

    Be sure you are running the latest version of Feed The Social (currently 2.8.2). Also, most important, (for Facebook) you need to have Admin Privileges for each page and be logged in at the time you are generating each shortcode. Facebook’s current API / Privacy Policy also requires that it be a public, Business Page and no longer grants access for personal or group profiles or for Event posts.

    There did appear to be a FB hiccup for some folks a week or so ago. Once the above criteria is met, follow these steps:

    Go to the Settings > Business Integrations tab of your Facebook account and check the Remove button for SlickRemix. Be sure to remain logged into your Facebook account. Return to your WordPress dashboard, to Feed Them > Facebook Options and click the Facebook button to generate an Access Token. Even if you receive an error message here, scroll down and click the green ‘Save All Changes’ button. Then proceed to the Feed Them > Settings page to generate a shortcode. Once the shortcode is applied, you may need to clear the FTS cache, and maybe even to refresh your browser.

    As for Pinterest, as of this writing, we anticipate our Pinterest feeds to be restored very soon. We are just awaiting approval on a new app we submitted in response to abrupt changes made by Pinterest. Again, hopefully the Pinterest feeds & pins will be back up shortly.

Viewing 1 replies (of 1 total)
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