Orders – part payment

Hi @lindsay-heydon

Currently, on order page “Remaining Balance” will show like if customer purchase $50 voucher and used only $10 from it then will show total amount $50 and remaining amount $40.

Let me know if I am getting wrong or any further query

Yes, sorry. How do I take the $10 from the purchased amount in the backend (not using Woo). So that indeed the remaining balance would show $40.00.

When I go to ‘Gift Voucher Orders’ I only seem to be able to Mark as Used or Mark as Paid. I’d like to be able to note that the customer had spent $10 of the purchased voucher and had some balance left to use.

Hi @lindsay-heydon

Thanks for the explanation,

Redeem amount option will only show if the order is “Paid”. I am attaching an image here how it looks like.

You can add the used amount from the “Redeem Partial Amount” box. If you have $80 total balance and customer used $50 then you need to add there $50 so, after save changes remaining balance will be $30. You don’t need to mark it used if doing it manually.

Let me know if you have further queries ??

I don’t seem to get that box at all. Even when I’ve clicked on Mark as Paid.

On the Purchased Voucher Codes tab, the columns are Bulk Actions tick box : Order id : Voucher Code : etc

It’s like the Order id I have is where your ‘Redeem Partial Amount’ box is.

Many thanks, Lins

• This reply was modified 4 years, 8 months ago by Lindsay Heydon.

Hi @lindsay-heydon

Woocommerce and redeem voucher features not available in the Free version of the plugin.