FooBox Trial doesn’t get activated

  • Resolved Alox

    (@alox)


    5 years ago

    Hey! I want to start the 7-days-trial of FooBox.
    I clicked on the banner “start my free 7 days”, than a box appears:
    “You are 1-click away from starting your 7-day free trial of the Pro plan.
    For compliance with the www.remarpro.com guidelines, before we start the trial we ask that you opt in with your user and non-sensitive site information, allowing the plugin to periodically send data to freemius.com to check for version updates and to validate your trial.”

    After clicking on “Approve & start trial” nothing happens – there is an hourglass from my mousecursor but nothing happens…

    Any ideas?
    Thank you for support!

Viewing 3 replies - 1 through 3 (of 3 total)
  • phillcoxon

    (@phillcoxon)

    Hi @alox,

    Not sure what’s happening there – that’s definitely unusual.

    If you’re happy to reply with your website URL we can start the 7 day trial from our side. Or please feel free to reach out to me directly at [email protected] and I’ll help you get your trial started.

    phillcoxon

    (@phillcoxon)

    Hi @alox,

    Just following up to see how you are getting on with this? If you still need assistance would you please reply with your website URL or drop mea line directly at the email address above?

    Thanks in advance,

    Phill

    Thread Starter Alox

    (@alox)

    Hey Phill,

    thanks for following up and sorry for my late reply.
    I think, I will try another way on this issue.
    Thank you again.

Viewing 3 replies - 1 through 3 (of 3 total)
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