• Resolved farway

    (@judic)


    My error message seems straightforward enough:

    Connect to Mail Host
    
    Postie connection: sockets
    
    Postie protocol: imap-ssl
    
    Postie server: imap.gmail.com
    
    Postie port: 993
    
    Unable to connect. The server said: IMAP - Could not connect to IMAP server imap.gmail.com on port 993. Array
    (
        [0] => A0002 NO [AUTHENTICATIONFAILED] Invalid credentials (Failure)
    )
    

    I’ve confirmed the account and password credentials are correct (multiple times). Checked the settings. Took a break between checks so Google wouldn’t have a time-out problem. Tried the less-secure settings (got a “log in via browser” message). Checked the captcha. Read the forum posts. Don’t have 2nd party auth on, so can’t do special password for this app. Not finding where the trouble is here. Any hints, clues, suggestions?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Wayne Allen

    (@wayneallen-1)

    Do you have IMAP enabled on your gmail account? See https://postieplugin.com/getting-started/

    Thread Starter farway

    (@judic)

    Yes, IMAP is enabled as directed.

    Have tried everything on this page.

    • This reply was modified 4 years, 8 months ago by farway.
    Thread Starter farway

    (@judic)

    End of debug page appears to say login info isn’t working, but I’m logged in using same:

    getemails: Connecting to imap.gmail.com:993 (imap-ssl)
    
    getemails: procol: imap-ssl
    
    pConnection: mailbox: INBOX
    
    Connecting via Socket
    
    Socket: tls://imap.gmail.com:993
    
    Socket error: 0 -  (Resource id #686)
    
    Socket: IMAP
    
    socket write: A0001 CAPABILITY
    
    socket read (3) :* OK Gimap ready for requests from 37.60.240.183 m188mb231003385iof
    
    socket write: (login) LOGIN/APOP/PASS
    
    socket read (1) :A0002 NO [AUTHENTICATIONFAILED] Invalid credentials (Failure)
    
    getemails: IMAP - Could not connect to IMAP server imap.gmail.com on port 993. Array
    (
        [0] => A0002 NO [AUTHENTICATIONFAILED] Invalid credentials (Failure)
    )
    
    doing postie_session_end
    
    memory at end of email processing: 9268976
    
    
    Plugin Author Wayne Allen

    (@wayneallen-1)

    Postie just reports what Gmail tells it.

    Many people (including myself) use Gmail with Postie.

    Does POP work?

    I have the same issue with office 365 this morning. it worked perfectly on Saturday and the plugin was updated on Monday morning. I guess my issue is slightly different as I am using the POP3_SSL

    • This reply was modified 4 years, 8 months ago by schopchik.
    Plugin Author Wayne Allen

    (@wayneallen-1)

    The update was unrelated to how Postie communicates with the mail server so it seems unlikely to be related.

    Getting logs via the Support Addon may be helpful. https://postieplugin.com/downloads/support-addon/

    I have tried both Gmail and Office 365 which both did work previously. I have rolled back postie to check that as well and it still fails. I collect the logs for you but in the mean time this next bit shows up in all the requests to gmail and office365. Was there some March 1st change to SSL or something that both Google and Microsoft would have implemented?

    socket read (1) :+OK Gpop ready for requests from 2600:3c03::f03c:91ff:fed5:5850 x65mb200575907qka
    Socket: attempting a secure connection
    socket write: STLS
    socket read (1) :-ERR not supported x65mb200575907qka

    it started working again…. not sure what was going on. Sorry for taking up your time

    Plugin Author Wayne Allen

    (@wayneallen-1)

    Interesting. @judic is it working for you now as well?

Viewing 9 replies - 1 through 9 (of 9 total)
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