Fonts appearing all the same

  • feh26

    (@feh26)


    5 years ago

    Hey,

    Absolutely love your plugin and thought I’d hit gold when I found it.

    I have been using it successfully for several months and then decided last week to roll it out onto all my listings that offer personalisation, to allow customers to check the font with their names, date etc before purchasing.

    Unfortunately now when I add any of the new font samplers I have created to the product descriptions they are all appearing as the same font : (

    Please help,

    Cheers

    Fiona

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author kontur

    (@kontur)

    Hey,

    can you provide me with a link to the page where this is happening? If it is a non-public preview, you can also send me a link at [email protected].

    Just by reading your message I can’t really tell what is going on, unfortunately.

    Plugin Author kontur

    (@kontur)

    Hey,

    thanks for sending me the link to test.

    The “Font name” is intended as a actual display font name, like you would pick it in a font selection Dropdown. I see you’ve used it as a description for your use of said font (nothing wrong with that), but possibly the number or words and particularly the use of non-alphabetic signs like punctionation (commas in the name) cause problems. The plugin really should check for this to avoid this, but would you go to your Fontsampler Fontsets and files and edit the font names, e.g. rename them to single word entries, or name them like the files are called, without the file extension or any dots, commas, etc.

    Thread Starter feh26

    (@feh26)

    Hey,

    Thanks for the extra info – will give this a go and let you know.

    Appreciate your help,

    Cheers

    Fiona

Viewing 3 replies - 1 through 3 (of 3 total)
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