Portfolio pages don’t load on Apple products

  • fmkatharina

    (@fmkatharina)


    5 years ago

    I have problem with my portfolio pages. I created several portfolio layouts and put the codes for each portfolio into an extra side that I all created with divi. When I click on the portfolio page the pictures all load perfectly fine but when I go to the pagination and e.g. click on page 2 the pictures won’t show up or just show small bars cut from the pictures and stacked on each other. I have to click on another number and then again on the number of pages before until the pictures show up.

    I contacted my web host and divi but they all said that everything is totally fine on their end. Now I figured out that the problem is just with apple products. The pictures don’t load on iPhone, iPad, iMac and Macbook (no matter if safari or any other browser) but when I open the site on a windows computer all portfolios load like they should.

    Please help!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • dayley

    (@dayley)

    I am having very similar trouble. The Portfolio doesn’t work on iPhone & iPad too. Other devices work fine. But for me the entire Portfolio doesn’t load on the page. Instead roughly 1 second after the page has loaded the devices get a top-bar message stating the page has reloaded as there was an error. After page reload, it refreshes once again, and then I get a standard safari page error where even the rest of the website didn’t load.

    • This reply was modified 5 years ago by dayley.
    Plugin Author Nikita

    (@nko)

    Hey @fmkatharina.

    This problem is already resolved in our development build. Please, wait for the plugin update.

    @dayley your problem is different, better to start a new topic with helpful info to reproduce the bug.

    Regards, nK.

    Thread Starter fmkatharina

    (@fmkatharina)

    Oh great! When will the update be online?

    dayley

    (@dayley)

    I am not so sure it is different.
    Mine is also having problems with Apple products.

    have you guys solved the problem? I have trouble with the portfolio work on apple devices, only show a little bit on top picture.

Viewing 5 replies - 1 through 5 (of 5 total)
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