Checkout Coupon Issues

  • We have installed and configured this plugin and have discovered that the checkout page total no longer reflects the coupon adjustments that have been added to the cart. They are still listed above the shipping totals, but the value is no longer deducted from the checkout total.

    Disabling this plugin returns the checkout page to it’s original functionality where it will display the total with the coupon values applied.

    Can you assist in finding a reasonable resolution to this problem?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author UPS

    (@officialups)

    Hello,
    Please contact us at [email protected] and provide your UPS account number and contact information so we can reach out directly.
    Thank You.

    this is correct – you cannot add a free shipping code.
    well in fact you can, but then the order won’t get recognized by the plugin.

    the problem also is that you cannot sell digital products or coupons because the ups plugin is interfering with anything that has to do with free shipping.
    please solve that as fast as possible!

    Plugin Author UPS

    (@officialups)

    Dear Sir, Madame,
    Apologies for the delayed response.
    If your error still exists can you pls call our UPS technology support desk by contacting the phone numbers below. The support team will create a case number and provide resolution.
    Thank you,
    UPS

    United States 1-877-289-6418
    Belgium +32-(0)22 566619
    France +33-(0)157324060
    Germany +49-(0)69 66308037
    Italy +39-0248270032
    Netherlands +31-(0)205040602
    Poland +48 (0) 22 203 03 21
    Spain +34-(0)917459877
    United Kingdom +44-(0)207 9490192

Viewing 4 replies - 1 through 4 (of 4 total)
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