Fedex displays wrong rates

  • I have set all my products dimensions and weight in there and the rate do populate at checkout but when I go to fedex site and check the same dimensions I get different prices. Also I walked into fedex office and their rates were different as well. is there any fix for this?

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  • Hello @usaoxlina,

    With an individual product in the cart, you should get the exact rate.

    For multiple products in the cart, you require advanced packaging options like Weight Based or Box packing which is not available in the free version.

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