Troubleshooting Mode Error

  • Hello,

    I cannot access Troubleshooting Mode. My site health is apparently good, but I have been instructed by a developer to run troubleshooting to find the source of a problem. When I click Troubleshoot it throws this error:

    We were unable to copy the plugin file required to enable the Troubleshooting Mode.

    It also mentions that “due to how Must Use plugins work, any such plugin will not be disabled for the troubleshooting session”. My hosting package includes a must-use plugin which I have no control over. Will this break the troubleshooting?

    EasyWP Plugin

    Integrates with EasyWP to guarantee website performance with caching, monitoring and other services.
    Version 0.4.8 | By Namecheap, Inc. | Visit plugin site

    The page I need help with: [log in to see the link]

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