• Resolved beddyboy

    (@beddyboy)


    I have a problem as I have put 2 of your page viewers on the same page as part of a test for a future project, so there should be 2 showing on the page above IDIBC Fixture 11 and IDIBC Fixtures 12. However if you move to another page on the site and come back to above page sometimes only 1 shows up or on one occasion neither showed up most strange. This is only on a test theme so please ignore the actual website I was just testing your pdf viewer on this development domain which I use before constructing the main website a friend wishes me to make for him. I have tested it on IE, Chrome and Netscape all with same results. Hopefully you may be able to fix this bug in what I think is a very useful plugin. Thx Peter

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)
  • Kaz Kadalashvili

    (@kazbekkadalashvili)

    Hi @beddyboy

    Thanks for the bug report. I will try to fix this in the next updates.

    Best
    Kazbek

    Kaz Kadalashvili

    (@kazbekkadalashvili)

    Hi @beddyboy

    I updated the plugin. Try using the “PDFjs viewer” element.

    Please let me know if you need anything else.

    Best
    Kazbek

    Thread Starter beddyboy

    (@beddyboy)

    Hi Kazbek

    Sorry to be bearer of bad news but.

    Installed update to version 2 and whole site crashed so had to deactivate your plugin as that was what was causing problem according to WordPress.

    Good luck Peter

    Kaz Kadalashvili

    (@kazbekkadalashvili)

    Hi @beddyboy

    Can you give me more error information(Screenshot or link), please?

    Thanks

    Thread Starter beddyboy

    (@beddyboy)

    Think this is what you want the error report from WordPress :-

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 50 of the file /var/www/vhosts/beddygirl.co.uk/httpdocs/wp-content/plugins/pdf-viewer-for-elementor/plugin.php. Error message: require_once(): Failed opening required ‘/var/www/vhosts/beddygirl.co.uk/httpdocs/wp-content/plugins/pdf-viewer-for-elementor/widgets/pdfjs-viewer.php’ (include_path=’.:/opt/plesk/php/7.2/share/pear’)

    Kaz Kadalashvili

    (@kazbekkadalashvili)

    Sorry, @beddyboy. Conflict with version control. I’m trying to fix it.

    Kaz Kadalashvili

    (@kazbekkadalashvili)

    @beddyboy I fixed it. Please update the plugin to v2.8

    Kaz Kadalashvili

    (@kazbekkadalashvili)

    @beddyboy Please let me know if you need anything else.

    Best
    Kazbek

    Thread Starter beddyboy

    (@beddyboy)

    Hi Kazbek
    Yep plugin is now working but still having original issues when moving from various pages in that sometimes both display, sometimes one displays and other times neither. Unfortunately I can’t help more as it varies on even linking from the same page eg Home or About etc. with different results even if coming back from the same page and back hope that makes sense. Hopefully I am being of help here just flick around the various web pages on the site and you will see. Again I have tested on Edge, Chrome and Netscape for you info.
    Thanks for your continued help to resolve Peter

    Kaz Kadalashvili

    (@kazbekkadalashvili)

    @beddyboy which element do you use? PDFjs viewer or PDF viewer

    Thread Starter beddyboy

    (@beddyboy)

    Hi Kazbek. Sorry don’t quite understand your question but have copied and pasted below the plugin page which hopefully will answer your question. If that is not what you wanted can you advise where to find information requested, Thx Peter

    PDF viewer for Elementor
    Deactivate
    This plugin helps you embed PDF documents to Elementor quickly and easily.

    Version 2.8 | By Kazbek Kadalashvili | View details

    Kaz Kadalashvili

    (@kazbekkadalashvili)

    Hi @beddyboy

    No, my plugin has 2 widgets.

    View post on imgur.com

    Which widget do you use? You need to use the PDFjs viewer

    Thanks

    Thread Starter beddyboy

    (@beddyboy)

    OK thanks the PDF js version works fine, for some reason when I originally loaded the plugin both didn’t show up unless I deleted it by mistake, anyway that was why I was confused but it’s there now as reinstalled a fresh copy. Just a thought could it be possible to add the url option like on the PDF Viewer version as a lot easier. My media library doesn’t show the pdf’s which are on the server when clicking on the pdf image link for some reason on your plugin and I have to reupload again. It would be simpler to add the direct url, actually had same issue on when using PDF viewer format hence using URL for that as well.
    Thanks for all your help much appreciated.

    Kaz Kadalashvili

    (@kazbekkadalashvili)

    Hi @beddyboy

    Ok, thanks. I will try to do this in new updates.

    If it’s not difficult for you, leave a review and rating. Thanks in advance.

    Best
    Kazbek

    Thread Starter beddyboy

    (@beddyboy)

    Just posted for you, thank you very much look forward to further updates when you have the time. Thx Peter

Viewing 15 replies - 1 through 15 (of 16 total)
  • The topic ‘Not showing on web page’ is closed to new replies.