Player Embed says “Failed to load resource…”

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor wpvideogallery

    (@wpvideogallery)

    Do you use any caching plugin?

    Our video player is an Iframe that uses the “Player Embed” page in your WordPress Admin Panel => Pages menu as the Iframe source. Simply try excluding this page or this page SLUG from your caching plugin’s settings.

    The page slug should be /player-embed/*

    In case the issue remains, kindly submit a ticket here https://plugins360.com/support/. So, our developers can do this for you.

    Thread Starter lordxtina

    (@lordxtina)

    Yes, we do use a caching plugin, like any good website would do. ?? But we never had a problem with it before.

    I’ve also tried excluding the page from being cached, but still getting the same error.

    Will submit a ticket. Thanks.

    Thread Starter lordxtina

    (@lordxtina)

    Okay, so it’s been resolved. To anyone who’s experiencing the same, here’s what to do:

    Delete the old Player Embed page (and delete it from the Trash too).

    Create a new one with the same name and slug (player-embed).

    Now go back to Video Gallery > Settings > Advanced tab > Pages Settings, and set the Player Page to the page you had just created.

    Clear your cache too before checking if the player is working again.

    Cheers,
    Lord

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Player Embed says “Failed to load resource…”’ is closed to new replies.