White page while editing existing post

  • Resolved bluehash39

    (@bluehash39)


    4 years, 9 months ago

    When I edit a published post that contains a PDF using this plugin I get a white page with the following error in the console:

    Uncaught (in promise) ReferenceError: algoriPDFViewerPluginDirectoryPath is not defined
    at save (blocks.build.js:1)
    at vt (blocks.min.js?ver=6.7.2:2)
    at kt (blocks.min.js?ver=6.7.2:2)
    at block-editor.min.js?ver=3.2.5:49
    at hooks.min.js?ver=2.6.0:1
    at lr (blocks.min.js?ver=6.7.2:2)
    at blocks.min.js?ver=6.7.2:2
    at dr (blocks.min.js?ver=6.7.2:2)
    at blocks.min.js?ver=6.7.2:2
    at Array.reduce (<anonymous>)

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Kevin Bazira

    (@kevinbazira)

    Hi @bluehash39,

    Please remove the PDF viewer block from the page and re-add it with your PDF.

    This should remove the white screen and your PDF should be displayed properly.

    Thanks!

    Thread Starter bluehash39

    (@bluehash39)

    Hi @kevinbazira

    I am unable to do what you have recommended because when I try to edit the post that is when the white page and the error message is triggered. I am able to visit the site and see the PDF Viewer without issues.

    On top of that, this is not just for a single post but rather every post that I create hast this problem. As soon as I publish the post if I got back to “all posts” and select to “edit” the newly created post, I get the white page.

    I am using the “polylang” language as my site uses two languages. Is it possible this might be affecting how PDF Viewer attempts to locate the pdf file when editing it?

    Plugin Author Kevin Bazira

    (@kevinbazira)

    Hi @bluehash39,

    Thank you for letting me know that this has persisted. We have released a new version to fix this.

    Please upgrade to Algori PDF Viewer v 1.0.5. The white page plus the console error should be gone and your PDF should be displayed properly.

    Thanks!

    • This reply was modified 4 years, 9 months ago by Kevin Bazira.
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘White page while editing existing post’ is closed to new replies.