• Resolved youssefnader

    (@youssefnader)


    when I press “Sign In With Google” the page is reloaded only, without taking me to the page which will ask me to choose google account to sign in.

Viewing 6 replies - 1 through 6 (of 6 total)
  • @youssefnader thanks for reaching out. Does this issue occur at the initial setup or when connecting a service?

    Could you check the following and let us know if you’re able to proceed:

    1. Reset Site Kit (Site Kit > Settings > Admin Settings > Reset Site Kit)
    2. Temporarily deactivate any caching or security plugins (or implementations at your host like Modsecurity)
    3. Setup Site Kit once more from a browser incognito window

    There is also a “Fix Common Issues” section of the plugins website from which you can make additional checks.

    If the above fails please share your Site Health information and we can troubleshoot further.

    Hi @reneesoffice;
    I have the same problem that @youssefnader. I have tried what you suggest, but it didn’t work.

    I paste here my Site Health Information, so hopefully you can help me with this issue.

    Thanks in advance!

    
    ### wp-core ###
    
    version: 5.3.2
    site_language: es_ES
    user_language: es_ES
    timezone: Europe/Madrid
    permalink: /%year%/%monthnum%/%day%/%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /var/www/vhost/hangargaming.com/home/html
    wordpress_size: 84,32 MB (88411873 bytes)
    uploads_path: /var/www/vhost/hangargaming.com/home/html/wp-content/uploads
    uploads_size: 25,72 MB (26965503 bytes)
    themes_path: /var/www/vhost/hangargaming.com/home/html/wp-content/themes
    themes_size: 6,58 MB (6903772 bytes)
    plugins_path: /var/www/vhost/hangargaming.com/home/html/wp-content/plugins
    plugins_size: 61,00 MB (63968108 bytes)
    database_size: 4,39 MB (4603904 bytes)
    total_size: 182,01 MB (190853160 bytes)
    
    ### wp-active-theme ###
    
    name: GeneratePress (generatepress)
    version: 2.4.1
    author: Tom Usborne
    author_website: https://tomusborne.com
    parent_theme: none
    theme_features: automatic-feed-links, post-thumbnails, post-formats, woocommerce, title-tag, html5, customize-selective-refresh-widgets, align-wide, responsive-embeds, custom-logo, menus, editor-style, widgets
    theme_path: /var/www/vhost/hangargaming.com/home/html/wp-content/themes/generatepress
    
    ### wp-themes-inactive (4) ###
    
    Twenty Nineteen: version: 1.4, author: el equipo de WordPress
    Twenty Seventeen: version: 2.2, author: El equipo WordPress
    Twenty Sixteen: version: 2.0, author: el equipo WordPress
    Twenty Twenty: version: 1.1, author: El equipo de WordPress
    
    ### wp-plugins-active (9) ###
    
    Advanced Ads: version: 1.17.1, author: Thomas Maier, Advanced Ads GmbH
    GA Google Analytics: version: 20191109, author: Jeff Starr
    Google Tag Manager for WordPress: version: 1.11.2, author: Thomas Geiger
    Official Facebook Pixel: version: 1.8.0, author: Facebook
    Really Simple SSL: version: 3.2.9, author: Rogier Lankhorst, Mark Wolters
    Site Kit by Google: version: 1.2.0, author: Google
    UpdraftPlus - Backup/Restore: version: 1.16.21, author: UpdraftPlus.Com, DavidAnderson
    WebP Express: version: 0.17.2, author: Bj?rn Rosell
    Yoast SEO: version: 12.9.1, author: Team Yoast
    
    ### wp-plugins-inactive (2) ###
    
    Akismet Anti-Spam: version: 4.1.3, author: Automattic
    Call Now Button: version: 0.3.6, author: Jerry Rietveld
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1690
    imagemagick_version: ImageMagick 6.9.10-89 Q16 x86_64 2020-01-27 https://imagemagick.org
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 16 GB
    	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
    	imagick::RESOURCETYPE_FILE: 3072
    	imagick::RESOURCETYPE_MAP: 16 GB
    	imagick::RESOURCETYPE_MEMORY: 8 GB
    	imagick::RESOURCETYPE_THREAD: 4
    gd_version: 2.2.5
    ghostscript_version: 8.70
    
    ### wp-server ###
    
    server_architecture: Linux 4.4.211-1.el6.elrepo.x86_64 x86_64
    httpd_software: Apache
    php_version: 7.0.33 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 10000
    time_limit: 300
    memory_limit: 256M
    max_input_time: 60
    upload_max_size: 64M
    php_post_max_size: 16M
    curl_version: 7.19.7 NSS/3.44
    suhosin: false
    imagick_availability: true
    htaccess_extra_rules: false
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.6.40
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /var/www/vhost/hangargaming.com/home/html/wp-content
    WP_PLUGIN_DIR: /var/www/vhost/hangargaming.com/home/html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    
    Plugin Support James Osborne

    (@jamesosborne)

    @5andra As per WordPress guidelines can you open a new support topic and we can assist from there.

    Plugin Support James Osborne

    (@jamesosborne)

    @youssefnader Did you get an opportunity to attempt the previously suggested steps to get Site Kit successfully connected?

    Plugin Support James Osborne

    (@jamesosborne)

    @youssefnader Dod you manage to get successfully setup from following the suggested steps?

    @youssefnader since we have not heard from you, I am marking your support topic as resolved. If you have any further concerns, please open a new support topic.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Cant login with google in the site kit plugin’ is closed to new replies.