User registration fails

  • Resolved matzbach

    (@matzbach)


    5 years, 1 month ago

    Hi guys –

    I use user registration. The process works find, however a new user does not show up in the user list in my wordpress installation.

    It worked before very well but starting this year, no new user is visible.

    Pls. help!

    Mike

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @matzbach,

    It’s strange to hear that the registration is successful and no users are listed in the user’s section of WordPress.
    I would like to request you to contact our developer team regarding this query. Please create a support ticket here https://wpeverest.com/contact/ and someone from the development team will get back to you.

    And we assure you that we will fix the issue so don’t worry about it.

    Regards!

    Thread Starter matzbach

    (@matzbach)

    Hi there!

    I sent a mail to the support as suggested – and did not get any reply yet!

    This is a very poor support!

    Mike

    Deepak Sharma

    (@sharmadpk03)

    Hi @matzbach,

    I have just checked in with the support team inbox but I cannot see any emails stating this issue. Could you please let me know the exact message that you wrote in the email so that I can check again?
    Or, the best thing would be that you can directly visit our website(https://www.wpeverest.com) and chat with me and I will follow up with you there.

    Please join us up there so that your issue can be fixed asap.

    Regards!

Viewing 3 replies - 1 through 3 (of 3 total)
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