• I am using a TripAdvisor widget to display reviews, but it only displays correctly in preview mode. On the normal page it shows up as a tripadvisor logo and link to it′s homepage, but no review box.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 26 total)
  • Theme Author Tom

    (@edge22)

    Hi there,

    Did you get this resolved? I’m seeing the Yelp review on the page.

    Let me know ??

    Thread Starter kdric

    (@kdric)

    Hi, No, I didn’t – the Yelp works, it’s the ripAdvisor widget that doesn’t

    Theme Author Tom

    (@edge22)

    Ah, sorry!

    That’s strange – how are you adding the code right now? In a regular HTML widget?

    Thread Starter kdric

    (@kdric)

    I am using Custom HTML widget.

    Hi there,

    does the code work on the front end if it is added directly to the post editor?

    Thread Starter kdric

    (@kdric)

    No, it doesn’t seem to work if I add directly to a post.

    When you say it works in the Preview – is this in the Customizer? Or when you preview a post?

    I got the same issue! Only works when I’m logged in. Also using Generate press and then Elementor Pro.
    I tried everything getting it to work.
    I’m suspicious it might be WP Rocket. Any chance you’re using this?

    I checked your site – and looks exactly like my problem.

    • This reply was modified 4 years, 10 months ago by merdman2.
    • This reply was modified 4 years, 10 months ago by merdman2.
    Thread Starter kdric

    (@kdric)

    It works in when I preview the post.

    Thanks Merdman….

    Can you disable any caches being used? And re-test?

    Thread Starter kdric

    (@kdric)

    I am using Page Speed Ninja and I disabled “Leverage browser caching”, but the widget still doesn’t show.

    Theme Author Tom

    (@edge22)

    I wonder if their script isn’t working properly?

    Does it work if you use the default Twenty-Twenty WordPress theme?

    When I have installed the generatepress theme, I also faced the same problem. My website is about the Nespresso machine and I have to show some tables in it but it’s not showing.

    Theme Author Tom

    (@edge22)

    Hi there,

    It doesn’t look like you’re using GeneratePress at this time.

    Hi

    I tested it without WP rocket – no change unfortunately.

    The tripadvisor widget displays correctly when I’m logged in into WP – but doesn’t show when I’m logged out.

    Tested in addition to my standard Chrome browser also on a clean installation of Firefox after I disabled cashing.

    Any hep would be greatly appreciated!!

    Thanks,
    MArkus

Viewing 15 replies - 1 through 15 (of 26 total)
  • The topic ‘TripAdvisor widget only displays correctly in preview mode’ is closed to new replies.