Days shifted

  • Resolved ubitchik

    (@ubitchik)


    4 years, 10 months ago

    Hi evrybody,

    in my webba booking admin / schedule, days are shifted, which means that an opened service on wednesday PM will be shown as tuesday.

    Service calendar : https://ibb.co/r7mPJmc
    schedule : https://ibb.co/sWhgMS3

    You can see on schedula it’s open on 2020-01-23 which is thursday, whereas it should be only open on wednesday and friday PM.

    Evrything’s ok in user front-end.

    Can you help me ?

    • This topic was modified 4 years, 10 months ago by ubitchik.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter ubitchik

    (@ubitchik)

    EDIT ; the problem also appears for visitors in front-end.When they choose a date, the selected date appears with one day less. Furthermore, in the mail received by customers, the date and the time is also false.

    Do someone know why ?

    Plugin Author Webba Appointment Booking

    (@webba-agency)

    Hi,

    Please, clarify the number of versions of Webba and WordPress?

    Thread Starter ubitchik

    (@ubitchik)

    Hi,

    thank you for your answer.

    Webba booking is Version 3.3.39
    Wordpress is 5.3.2–fr_FR

    Plugin Author Webba Appointment Booking

    (@webba-agency)

    Hi,

    Version 3.3.39 is not compatible with WordPress is 5.3 (or greater).

    Please, update Webba Booking to the latest version 3.8.19.

    If you have any questions, feel free to ask us.

    Thread Starter ubitchik

    (@ubitchik)

    Hi Webba booking does not tells me it can be uploaded from plugins list in wordpress dashboard. Do I have to delete old files, download new plugin and upload new files ? Will it work ? (saved data will remain safe, no conflict…)

    Plugin Author Webba Appointment Booking

    (@webba-agency)

    Hi,

    Please, clarify are you using a free or premium version?

    Thread Starter ubitchik

    (@ubitchik)

    Hi,

    I’m using free version.

    In the plugins list, when I click on “Check for updates” in front of Webba Booking, I get the message “The plugin is up to date”.

    Do I have to remove webba-booking folder from server, and upload new one downloaded from your website ? There will be no data lost ?

    Plugin Author Webba Appointment Booking

    (@webba-agency)

    No, you will not lose your data. Delete your current version and install the new one.

    Please, let us know if the problem is solved.

    Thread Starter ubitchik

    (@ubitchik)

    Sorry, but what do you mean by saying ‘Delete your current version’ ? Do I have to uninstall the plugin from plugin list in wp-admin ?

    Plugin Author Webba Appointment Booking

    (@webba-agency)

    >> Do I have to uninstall the plugin from plugin list in wp-admin ?

    Yes. Please, deactivate and delete it.

    Thread Starter ubitchik

    (@ubitchik)

    And then, I download new Webba Booking from wp-admin / plugins / search ?
    There will be no data lost ?

    Plugin Author Webba Appointment Booking

    (@webba-agency)

    In your current version 3.3.39 data removing is not launched when the plugin is deactivated and installed. This is to prevent losing data when a user deletes plugin by mistake. After plugin uninstalled you can install the latest version. When done, please open the Appearance settings and re-save it. Do not forget to clear the cache after an update.

Viewing 12 replies - 1 through 12 (of 12 total)
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