Receiving Empty Notification Email

  • Resolved mac2025

    (@mac2025)


    4 years, 10 months ago

    We are receiving a few blank notification email from the plugin each day. The email contains the following below but no %information% and doesn’t show up in the “booking list”. Any ideas?

    _____
    New appointment made with the following information:

    Best regards.
    ______

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    That seems to be due to spam-bots. Is the captcha enabled for that form?

    If possible could you indicate the address of the page that contains the form? If you don’t want to share the page address in this public page you can send the message at https://apphourbooking.dwbooster.com/contact-us

    Thank you for using the plugin!

    Thread Starter mac2025

    (@mac2025)

    Thank you for your response. Captcha is enabled and there are mandatory fields, this is why I don’t understand how the email is blank with no user inputted fields. I’ll send you the form address via your contact form. Thank you

    Plugin Author codepeople

    (@codepeople)

    Hi,

    Please update to the latest version #1.1.90 published today to properly filter that type of spam submissions.

    Thank you for using the plugin!

    Thread Starter mac2025

    (@mac2025)

    Thank you for your response. For some reason the version it’s showing on the plugin page is: Version 8.05 | By CodePeople.net | View details

    I’m guessing this may be why it’s not activating the update procedure. Would you recommend I uninstall then reinstall the plugin to update?

    Thanks again for all of your help!

    Plugin Author codepeople

    (@codepeople)

    Hi! That version number is from a commercial version of the plugin. We’d like to help but we can’t reply about that in this forum. We are not allowed to support any customers in these forums.

    For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.

    Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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