Jetpack Dashboard UTF8 not supported

  • Resolved jfalconmusik

    (@jfalconmusik)


    4 years, 10 months ago

    I understand this question might be answered elsewhere, and my apologies if this question comes off as tedious, but I’m having trouble finding the specific info I need.

    When I open up the Jetpack dashboard on my localhost/wordpress, I get scrolling text which tells me that utf-8 is not supported. I thought that utf-8 was the standard for wordpress… All of my programs are up to date, to the best of my knowledge.

    Should I be using a different charset? If so, which one?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support KokkieH

    (@kokkieh)

    Hi there,

    I’m not aware of any errors or notices added by Jetpack that would be scrolling, and if I search the Jetpack plugin code directly, the string “utf-8 is not supported” does not occur anywhere, so that might not be coming from Jetpack.

    Does the error still appear if you disable all other plugins besides Jetpack?

    On which page exactly are you seeing this? Just copy the URL from /wp-admin... onwards; you can leave out the domain.

    It might also be helpful if you can copy the exact text of the error for us, and take a screenshot of the error message itself. You can share the screenshot here using a service like snipboard.io

    Thread Starter jfalconmusik

    (@jfalconmusik)

    Thank you very much for your help, I actually identified the problem: in my wp-config file, and in my php.ini and index.php, the default charset was set to ‘utf8’ and not ‘utf-8’. Changing everything to ‘utf-8’ solved the problem.

    I did read in another thread that ‘utf-8’ isn’t the proper way to name the charset in certain places, but so far this has fixed everything.

    Here’s the error message I was receiving, for posterity:

    warning: htmlspecialchars(): charset ‘utf8’ not supported, assuming utf-8 in :\wamp64\www\wordpress\wp-content\plugins\jetpack\_inc\lib\admin-pages\class.jetpack-react-page.php on line 192

    Plugin Support KokkieH

    (@kokkieh)

    Thanks for the details. If nothing else, hopefully it can help anyone else running into the same issue at some point ??

Viewing 3 replies - 1 through 3 (of 3 total)
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