Compatibility with Borlabs Cookie notification

  • Resolved getupworks

    (@getupworks)


    5 years, 2 months ago

    after the law in germany has changed recently, it is now mandatory to provide an option for users to actively opt-in to tracking tools and their cookies. one of the few plugins that handles this (and a lot of other cookie related stuff) really well is the popular borlabs cookie plugin.

    after activating it i found that it broke the photoswipe lightbox function. so i contacted their support and the answer was rather disappointing:
    as of now, apparently borlabs cookie breaks any lightbox and this needs to be fixed on the lightbox side.

    so how would i manage to get compatibility? they provided this link, but i feel a bit lost here.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter getupworks

    (@getupworks)

    update: this turned out to be a very specific problem due to my set up where i integrate google analytics dashboard for wp with borlabs cookie, which causes the lightbox to malfunction.
    the borlab devs suggest to check if the lightbox plugin violates buffer rules.
    my solution for now is to deactivate analytics for dashboard.

    Plugin Author Arno Welzel

    (@awelzel)

    I don’t know, what “violate the buffer rules” means. My plugin does indeed modify the buffered output but in a way which should not cause any harm to other plugins. Also see https://github.com/arnowelzel/lightbox-photoswipe/blob/master/lightbox-photoswipe.php.

    However – if borlabs cookie ever calls ob_end_flush() this would break a lot of things, not only lightbox plugins – and therefore this should never be used within a plugin.

    Are the mentioned plugins available in the WordPress plugin repository so I can have a look at them? Fixing potential bugs without any way to test things is impossible.

    Thread Starter getupworks

    (@getupworks)

    I don’t know, what “violate the buffer rules” means.

    neither do i.

    Google Analytics Dashboard for WP is in the plugin repository, Borlabs Cookie is a paid plugin unfortunately.

    i asked the borlabs devs about this, they said you need to make contact with them so they can provide some sort of testing license/environment (i assume).
    alternatively i could send you a login to my site if that’s any help.

    Plugin Author Arno Welzel

    (@awelzel)

    Unfortunately, Borlabs only has a support form and no e-mail-address. Well I used that to get in touch with them – but the form says, the support is quite busy and it will take at least a week before I get an answer.

    For any further communication you can reach me via e-mail as well, see the imprint on my website. I think this makes things much easier.

    Thread Starter getupworks

    (@getupworks)

    i got the same automated response from them, but they actually answered within a few hours.
    i just sent you an email as suggested.

    Plugin Author Arno Welzel

    (@awelzel)

    I got in touch with Borlabs and got a number of suggestions what I could change. The next update should fix this.

    Thread Starter getupworks

    (@getupworks)

    great! thank you so much for your great support!

Viewing 7 replies - 1 through 7 (of 7 total)
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