Pro features?

Hi Dean,

When exporting the subscribers, can you sort by which download they’ve clicked on?

No, this is not possible. You could open the .CSV file in a program like Microsoft Excel and then filter or sort the data.

Can you copy any paste an already made “download”?

Yes, you can duplicate the settings of an existing download when you are making/editing a download.

Hotmail is picking the email up as Junk, is there a way to fix this?

If e-mails end up in your SPAM folder, this is probably because the IP address of your host is blacklisted. Maybe other users are spamming from the same IP address. You can present the problem to your web host or you can use an mail sending service instead of your own server (like SendGrid) to work around this problem. This can be used in conjunction with a plugin like WP Mail SMTP.

Can the email title be customised to be named depending on the download?

With the next update we will add a new placeholder (the download file name) for use in the email content and in the email subject.

If you have any more questions, feel free to ask.

Kind regards,
Team Download After Email

Hello,

Thanks for getting back to me. Just to clear something up, when you say…

When exporting the subscribers, can you sort by which download they’ve clicked on?

No, this is not possible. You could open the .CSV file in a program like Microsoft Excel and then filter or sort the data

Does that mean that the in the CSV, it’ll export the file name they’ve downloaded along with their other data?

Thanks,
Dean

Hi Dean,

You are welcome. There are two tables that can be exported and combined:

1) You can export data related to the download links with columns such as Subscriber ID, File Name, and IP Address.
2) You can also export subscriber data with columns such as Subscriber ID, Email, and the form fields that you created (eg First Name).

Kind regards,
Team Download After Email