wasting energy and time

  • this plugin was good, however the stuff are sometimes moody, specially ella and borya sometimes, and they act like they don’t know about what is your issue if you follow up with your request and request to explain what is the issue, which also can be seen from the history, my problem was raised to the developers as they were claiming that there is caches, when ever you customize your website this plugin will not allow to update the website due to the caches as per their claim, at first they say find a theme which support RTL and when you find so then they say its a caches, when patiently i followed them instruction on the second day as they forward it to the developers they say they will get fix the issue within less than 1 day which didn’t happen and they pretend like they don’t know the issue

    • This topic was modified 4 years, 12 months ago by abdat57.
    • This topic was modified 4 years, 12 months ago by abdat57.
    • This topic was modified 4 years, 8 months ago by abdat57.
    • This topic was modified 4 years, 8 months ago by abdat57.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter abdat57

    (@abdat57)

    as usual all the support is given when you need them, and the team r super friendly as usual and patient and special tnx to ELLA

    Thread Starter abdat57

    (@abdat57)

    Again ELLA did a good job supporting me as always. thanks for the effort

    Thread Starter abdat57

    (@abdat57)

    they just keep asking for 5 star when its basically they knew their plugin is ain’t near WPML, its my mistake as am here at first place

    Hi,

    I can see the issue reported by you is already assigned to a developer and is waiting for its turn.

    I have already marketed your ticket as urgent and asked support team to give it a priority.

    You’ll hear from us soon.

    Regards,
    Rafael

Viewing 4 replies - 1 through 4 (of 4 total)
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