Prices not updating

Hi, what method did you use to update the product prices?

If the zone prices are manual, you have to update them from the product editing page (edit from the product table only update the default WooCommerce prices).

I updated the prices manually in the Products section by updating the “Regular” prices. This was done for both simple and variable products, and only the variable products have updated successfully. The simple products are stuck at the old prices.

The caches were cleared several times, and disabled completely, but this has not fixed the problem.

Hi,
I can’t reproduce the same issue. Did you enter the price for each pricing zone? If the zone prices for the product are manual, you have to enter the price for each pricing zone. Updating the “WooCommerce regular price field” does not change the manual prices of the zones (only price based on exchange rate).

Yes, the prices for each zone are manually entered for each product (and variation), as I say, the variable products are working, the simple products are not updating. What is the name of the database field for each regular price? I guess that I will have to check this at the database level. I have no other ideas as to why this isn’t updating.

Ok, I have managed to fix it. In the database there are 2 fields, {zone_id}_regular_price and {zone_id}_price. The _price is what seems to be the basis of the price displayed in the listing, but the _regular_price is what you manually update in the product listing.

For the simple products, I had to enable “Calculate prices by the exchange rate”, save the product and then change it back to “Set prices manually” and input my manual price again. This updated the {zone_id}_price and the products now display at the right price.

Hopefully this is a bug that can be fixed.

Hello,

I’m using WooCommerce v3.4.3
Worpress v4.7.16
WooCommerce Price Based on Country (Basic) v1.7.17
PHP v7.0

When I set ‘Set prices manually’ and set the alternative price (for other country) in the product managment page it doesn’t save the alternative price, and if it was previously filled it goes erased and the price settings always remains set to’Calculate prices by exchange rate’ instead of ‘Set prices manually’. So the manual price always is lost.

I’ve not cache plugins activated.

Please give me support, it’s URGENT. Thanks.

Hi @fabiozetaweb

The Basic version supports the default WooCommerce product types (Simple, Virtual, Downloadable, External, Grouped and Variable).

I don’t provide support for deprecated versions of the plugin. Update the plugin is the only way to ensure that there is not bug or errors that may be causing the issue.