• Resolved Hauzz

    (@hauzz)


    Hi,

    I’m very pleased with your plugin but I’m having an issue with the visual builder of the popular Divi theme. I read an earlier post (april 2019) mentioning a problem with the visual builder. My issue is different, the visual builder (front-end) and new builder on the back-end fails to load in Divi 4.0.11

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    I just ran a test with Divi , and it works fine on my test site.

    Could you please provide more information as how it fails ? any error message ?

    Also please try add et_fb into URI exclude option.

    Best regards,
    Ruikai.

    Thread Starter Hauzz

    (@hauzz)

    The visual builder just keeps on loading, both on the front end and back end. No warnings.
    What doy you mean by

    Also please try add et_fb into URI exclude option

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    At “tuning” tab , second from bottom , add that string in that area.

    Best regards,

    Thread Starter Hauzz

    (@hauzz)

    Thanks for the hint, I just turned off caching for the administrator, that helped ??

    Hi
    to me the builder becomes loaded in the back end but not in the front end

Viewing 5 replies - 1 through 5 (of 5 total)
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