Data Explorer Manage link

Hi comiskeyjg,

Which browser are you using? And which version of the plugin? Can you update to version 2.7.3?

Best regards,
Peter

Hi comiskeyjg,

Are you still having this problem?

Best regards,
Peter

Yes.

Hi comiskeyjg,

Can you sent me your system information? This is how:
– Navigate to WP Data Access menu
– Click on tab “System Info”
– Click on button “Cop to clipboard”
– Past the information in a reply

Best regards,
Peter

Operating System
Type=Linux
Release=2.6.32-696.23.1.el6.x86_64
Version=#1 SMP Tue Mar 13 22:44:18 UTC 2018
Machine Type=x86_64
Host Name=obpsjc1-01.nexcess.net
Database Management System
Version=10.1.41-MariaDB
Pivileges=Alter, Alter routine, Create, Create routine, Create temporary tables, Create view, Create user, Delete, Drop, Event, Execute, File, Grant option, Index, Insert, Lock tables, Process, Proxy, References, Reload, Replication client, Replication slave, Select, Show databases, Show view, Shutdown, Super, Trigger, Create tablespace, Update, Usage
Grants=GRANT USAGE ON *.* TO ‘sccdpor1_wp’@’%’ IDENTIFIED BY PASSWORD ‘*****’GRANT ALL PRIVILEGES ON sccdpor1\_wp.* TO ‘sccdpor1_wp’@’%’
SQL Mode=NO_ENGINE_SUBSTITUTION
Web Server
Software=Apache
PHP Version=7.1.33
Protocol=HTTP/1.1
Name=sccdp.org
Address=192.240.189.52
Root DIR=/home/sccdpor1/sccdp.org/html
Temp DIR=/tmp
HTTP Upload=Enabled
Max Upload File Size=768M
Post Max Size=768M
Max Execution Time=600
Max Input Time=-1
Memory Limit=1024M
Output Buffering=4096
WordPress
Version=5.3.2
Home DIR=/chroot/home/sccdpor1/sccdp.org/html/???>???711
Uploads DIR=/chroot/home/sccdpor1/sccdp.org/html/wp-content/uploads???>???715
Home URL=https://sccdp.org
Site URL=https://sccdp.org
Upload URL=https://sccdp.org/wp-content/uploads
Use MySQLi=true
Database Host=127.0.0.1
Database Name=sccdpor1_wp
Database User=sccdpor1_wp
Database Character Set=utf8
Database Collate=
WP Debugging Mode=false
WP Data Access
Version=2.7.3
Repository=+wp_wpda_menus (InnoDB | latin1_swedish_ci) +wp_wpda_table_design (InnoDB | latin1_swedish_ci) +wp_wpda_logging (InnoDB | latin1_swedish_ci) +wp_wpda_project (InnoDB | latin1_swedish_ci) +wp_wpda_project_page (InnoDB | latin1_swedish_ci) +wp_wpda_project_table (InnoDB | latin1_swedish_ci) +wp_wpda_media (InnoDB | latin1_swedish_ci) +wp_wpda_publisher (InnoDB | latin1_swedish_ci) +wp_wpda_table_settings (InnoDB | latin1_swedish_ci)
Browser
Agent=Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.2 Safari/605.1.15
Webkit=true
Version=605.1.15
Safari=true

Hi comiskeyjg,

Thank you for your system info!

MariaDB substites uppercase characters with lowercase while the WP installation stores the uppercase characters in the wp-config.php. This leads to a mismatch between the WP database name as defined in wp-config.php and the real database name in MariaDB. For example:
sccdpor1_WP in wp-config.php
sccdpor1_wp in MariaDB

Can you check the value of DB_NAME in wp-config.php?

Best regards,
Peter

define( ‘DB_NAME’, ‘sccdpor1_wp’ );

Hi comiskeyjg,

Sorry for my late response. I’ve been really busy the last few weeks.

Is this subject still on the table?

Best regards,
Peter

Yes, this is still an issue.

Hi comiskeyjg,

From your system info I read you are using Safari on OSX. Have you tried to use another browser like Chrome of Firefox? Just to make sure it is not a browser related issue…

Best regards,
Peter