Table of contents not using proper styling – again

  • Resolved fcsab

    (@fcsab)


    4 years, 11 months ago

    No styling appears on the live page, although in the Gutenberg editor page it looks fine.
    I previously reported this issue, and that time, it seemed that another plugin, Advanced Rich Text Tools for Gutenberg may have caused the problem. I disabled that plugin, and the table of contents worked fine – for some time.
    Now it is showing the same behaviour.
    I don’t have any plugins now that I didn’t have when I installed your plugin quite some time ago. Unfortunately for me, the Table of contents is what I mainly use your plugin for.
    What is causing this issue?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hey,

    Thank you for reaching us out.
    I see you are using a caching plugin on your website. You need to clear the cache from such plugins in order to see the latest design changes on your page.

    I hope that clarifies your doubts. Also, you can reach us out here for quicker response – https://www.ultimategutenberg.com/support/

    Regards,
    Vrunda Kansara

    Thread Starter fcsab

    (@fcsab)

    Thank you, it seems to have solved the problem. For others reading this: it is not enough to clear the cache (I use the autoptimize plugin), styling didn’t appear yet. After clearing the cache, I had to modify something – anything – in the Table of Contents block, save it, and then the styling appeared.

    Regards,
    Csaba

    Thread Starter fcsab

    (@fcsab)

    Update: no, it doesn’t solve the problem. The same thing happens with new posts, although there have been no changes in my system. I cleared the cache, nothing happens. With old posts, it does appear correctly.

    It is basically quite a problem, if I need to play tricks to make such a simple thing to work.

    I am already thinking of deleting your plugin and switching to something more usable. This is a shame, because it was working for some time with no problems.

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hey @fcsab ,

    We have made few tweaks in our recent update for Table of Contents. Can you please update and check once if the issue still persists or not?

    Looking forward to resolving your issue ASAP.

    Regards,
    Vrunda Kansara

    Thread Starter fcsab

    (@fcsab)

    Thank you, it now seems to be working fine, great job.

    Regards,
    Csaba

Viewing 5 replies - 1 through 5 (of 5 total)
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