Woocommerce shipping fee does not update

  • Resolved Saalem

    (@saalemwordpress)


    4 years, 11 months ago

    Hi,

    It is a great plugin to manage checkout page but unfortunately, there is a conflict with Woocommerce shipping zone.
    Th issue is: When you create Shipping Zone in Woocommerce with some specified postcodes and shipping methods, it does not work. For example, If you enter the postcode/zip 10001, it should automatically update shipping fee but it does not. I need your plugin but I have to deactivate it for now. Please look for this issue in the next update.

    Thank you

    regards,
    Saalem

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author quadlayers

    (@quadlayers)

    Hello @saalemwordpress

    Can you share the link to the Woocommerce shipping zone plugin?

    Thread Starter Saalem

    (@saalemwordpress)

    Hello,
    I am not using any other Woocommerce shipping zone plugin. I am just using Woocommerce. If I create shipping zones in woocommerce, you plugin does not update the shipping fees.

    Thank you

    regards,
    Saalem

    Plugin Author quadlayers

    (@quadlayers)

    I see, can you describe the steps to create same shipping zone and reproduce the issue?

    Thread Starter Saalem

    (@saalemwordpress)

    Hello,

    For example, I have the below shipping zones:
    Kaula Lumpur Charged Delivery: 10001, 10002, 10003, 10008, 10009, 10010, 10011 (USD 5 shipping fees)
    Kuala Lumpur Free Delivery: 10004, 10005, 10006, 10007 (Free delivery)
    For the rest of the locations: No shipping methods offered to this zone.

    We want to insert 10001, then the shipping fees should be USD5 (auto update). When we insert 10005, USD5 should be removed (auto update and it should be free delivery). And, 23525254 (no shipping available).
    Assume your plugin is activated, these auto updates does not happen.

    Thank you

    Plugin Author quadlayers

    (@quadlayers)

    we’re unable to reproduce this issue in our end
    make sure you’re changing the shipping address if you have billing and shipping fields
    kind regards

Viewing 5 replies - 1 through 5 (of 5 total)
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