out of stock filter

  • Resolved devsdca

    (@devsdca)


    4 years, 11 months ago

    All seems to be working well, except the out-of-stock filter for variable products. I tried every setting on the product and the feed filter t0 exclude out of stock products, but no success.

    Any suggestions?

    thanks
    Gerd

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi Gerd,

    Thanks for using our plugin and reaching out to us.

    This exclude filter should work:
    https://www.dropbox.com/s/rwkkzk8i0691et0/outofstock-filter.png?dl=0

    Watch the ‘out of stock’, it should all be in lowercases.

    Best,
    Eva

    Thread Starter devsdca

    (@devsdca)

    Thanks for the quick reply!

    I tried this with upper and lower case spelling of “Out” and “out”, also tried the other suggestions in the video to use Quantity (Stock), but not working…

    12.12.2019-23.57.09
    12.12.2019-23.57.23
    12.12.2019-23.57.42
    12.12.2019-23.57.58
    12.12.2019-23.58.14

    The site is chairio.store, if you want to check it out The example is for the German geo-location. Depending on where you are, you might see other stock levels of the item (Aria), or none at all.

    Cheers,
    Gerd

    Hi Gerd,

    Thanks for your detailed reply and screenshots. I have replicated the steps you took so create an exclude filter based on availability and an exclude filter based on quantity. Both worked fine to me. Are you sure you refreshed the product feed after you added the filters and are not looking at an old cached version of your product feed?

    If the issue persists, would you be so kind as to reach out to us at [email protected]? Make sure to reference this topic in your email, we will take it from there.

    All the best,
    Eva

    Thread Starter devsdca

    (@devsdca)

    Thank you so much for helping me with this issue! Turns out that I didin’t hit the refresh button in the settings menu of the feed, so my changes were saved but the feed was never updated properly.

    Great support!

    Cheers,
    Gerd

    Hi Gerd,

    You are welcome, glad the issue at hand has been resolved. Don’t hesitate to reach out to us again whenever you need our help.

    Have a great weekend,
    Eva

    Hi,

    Assuming the issue at hand has been resolved and/or our support is no longer needed I am going to close this topic for now for housekeeping reasons.

    Don’t hesitate to reach out to us again whenever you need our help.

    All the best,
    Eva

Viewing 6 replies - 1 through 6 (of 6 total)
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