Network Fails

  • Resolved fb

    (@fburley)


    4 years, 11 months ago

    I’ve been using AIO for months without issue. This new problem started this past week and the update didn’t fix it. I use AIO for my backups and download them to my local machine.

    The issue is not when I create a backup, it’s when I download this file. It’s hangs at about 20% then fails. I’m on a stable corporate connection and this doesn’t make sense on why this started out of nowhere.

    I’ve cleared the cache with wp rocket, used a different browser, used the last version and the current version. I would hate to have to FTP when I didn’t have to before.

    • This topic was modified 4 years, 11 months ago by fb.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Yani

    (@yaniiliev)

    You mentioned you are on a corporate connection so there could be a new IDS rule introduced without you knowing it.
    Also, some hosting providers can limit how much can be downloaded at a time.

    You could try using a resumable download manager like uGet and see if the download can be resumed/retried.

    Thread Starter fb

    (@fburley)

    Tagged as resolved but hasn’t been resolved.

    Checked with my hosting provider and there hasn’t been a limit for how much can be downloaded at a time.

    Also moved to a Mac from a PC and tried the download the file to my local. On that computer I had the same issue on Chrome but when I used the Safari browser I had a successful download. So its not an issue with IDS rules.

    Why would this happen?

    Plugin Author Yani

    (@yaniiliev)

    The download is directly between your browser and the server.
    The plugin is not doing anything there.
    It is the same as when you upload a file to your server by FTP and then try to download it.

    So that’s why I suggested to reach over to the hosting provider/internet provider or try download manager.
    Why would Chrome fail but Safari work? I don’t know, it is not really in my domain. Maybe someone at Chrome can help with this.

    I still think it is an internet/hosting issue and somewhere the download is being stopped. Perhaps Safari has a download manager that is better than what Chrome is using.
    I am a Firefox user :/

    Thread Starter fb

    (@fburley)

    I’ll give Firefox a go. Opera failed as well.

    I went into cPanel and downloaded the file from there. That should be fine too, right?

Viewing 4 replies - 1 through 4 (of 4 total)
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