• Resolved beatty67

    (@beatty67)


    Hi – Endpoint error from Stripe is coming back to us. Thought we had it fixed when we consulted with Stripe support. I wonder now if it’s a woocommerce problem?

    We initially got this same message from Stripe when first starting out:

    We’re contacting you because the webhook endpoint associated with your Vscstudio account in test mode has been failing for nine consecutive days. Webhooks are used to notify your server about events that happen in your Stripe account,such as a payout completing or an invoice being created. The failing webhook endpoint is https://SECRET**

    We have disabled your webhook endpoint so it will no longer receive these events from Stripe. If you’d like to re-enable your endpoint once you’ve fixed the problem, you can do so by clicking the ‘Enable’ button for the webhook in your Stripe settings: https://dashboard.stripe.com/account/webhooks.

    Here is the summary of errors we have received when sending you webhooks:
    * 12 requests had other errors while sending the webhook.

    You need to return anything between a HTTP 200 to 299 for the webhook to be considered successfully delivered.
    For more details on the errors, you can find your events page here: https://dashboard.stripe.com/test/events.

    You can also always review the history of webhooks and failed request logs right from your dashboard: https://dashboard.stripe.com/test/events.
    For more in depth information about how to use webhooks, we recommend taking a look at our documentation: https://stripe.com/docs/webhooks.

    Stripe support told us to delete the endpoint and re-enter using the webhook endpoint. I triple confirmed that we were using the correct endpoint, btw.

    Payment before fixing the problem did not happen successfully. After I deleted, and re-entered it, payments starting coming through.

    Today, maybe 2 days later, we are getting the same endpoint error.

    Nothing’s been touched in the Stripe settings. Same thing as an admin in the wordpress site.

    What might be causing the error to return?

    Thanks!

    The page I need help with: [log in to see the link]

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