Command still possible with no shipping options

  • Resolved brgl

    (@brgl)


    5 years, 3 months ago

    Hello,
    When the “No shipping options…” message appears, the customer can still pay for the order.
    How can I get the payment disabled if no shipping rule applies?
    Thank you for your help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • AJ a11n

    (@amandasjackson)

    Hi @brgl

    This indeed sounds odd that customers are still able to checkout without shipping (if that is required from your products).

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:
    ?

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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