[NSFW] Unknown Error (code: getting user ID failed). Not saving settings

@central4allgmailcom Can you check and see if ModSecurity is enabled at host level? If so can you temporarily disable during Site Kit setup, from a browser incognito window. There is an open GitHub issue which addresses the ModSecurity conflict.

If that fails to resolve your issue please inform me of your Site Health information, and who your website is hosted with.

I asked support to close it , in a few minutes i will let you know.
Sorry i hadnt see your reply

Is not working even with Mod Sec closed

@central4allgmailcom Thanks for the update. From looking further into this we believe it’s an API restriction/limit issue. I will update you as soon as we have an update, we are working on this at the moment.

@central4allgmailcom Thanks for bearing with us. Can you download the latest version of the plugin (v1.1.2) and check to see if your issue is resolved? We’ve made significant progress with both API limits and alternatives to utilizing the REST API.

Thanks again for reporting, and let me know how it goes after checking with the latest version of the plugin.

I already did , same problem not in one but in 3 sites

@central4allgmailcom Thanks for the update. I can see a number of console errors on your site, can you disable some plugins such as Autoptimize and check setup again?

same error

Hi, I’m Autoptimize’s developer. For future reference; you can disable Autoptimize on a per-request basis by adding ?ao_noptimize=1 to the URL.

hope this helps debugging,
frank

Thank you frank but i disable it and there was no results

@central4allgmailcom Are you able to test Site Kit setup from a new WordPress install using the same hosting solution, without any plugins?

not today but i can the next days , i will let you know.

@central4allgmailcom I’m just following up to see if you were able to try with a new WordPress install and what was the outcome? Thanks again

Thank you for your help,
but in 4th site with out almost any plugins same error
Unknown Error (code: getting user ID failed).

@central4allgmailcom really appreciate the update. We’ll continue looking into this on our side and provide an update as soon as we have more information.