• Resolved compassiondan

    (@compassiondan)


    I had a site on Kinsta and just transferred this to my server on Inmotion. On Kinsta, you cannot installed Updraftplus. It shows a BANNED text on the button to download and install it. When I transferred the site to Inmotion and tried to download and install Updraft, the BANNED text still appears on top of the button to download and install the plugin. I thought i could use a workaround by downloading the plugin from Updraft’s site and manually uploading it via FTP. However, when I checked the admin to activate the plugin, instead of showing Activate, it shows BANNED.
    How can I remove this BANNED functionality and get Updraft installed and activated?

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  • Harshad

    (@bornforphp)

    @compassiondan UpdraftPlus is not banned on InmotionHosting, so you should not see the Banned text.

    If there’s any cache mechanism on Inmotion server, Can you please try to purge the cache and check if text goes away?

    Thanks,
    Harshad

    Thread Starter compassiondan

    (@compassiondan)

    I found the issue. I hope this helps others.
    Kinsta creates, with WordPress installs, a directory:
    wp-content/mu-plugins
    Within this directory is a file:
    kinsta-mu-plugins.php
    This file and the folder of files within this directory block specific plugins from being installed on the Kinsta server (or any other server).
    Once the directory is deleted, I was easily able to install and activate Updraft.

Viewing 2 replies - 1 through 2 (of 2 total)
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