Missing Submissions on Backend after Customers Register since Updating UM

  • Resolved tmhopper

    (@tmhopper)


    5 years, 3 months ago

    Ever since the new update when new customers register it is hit or miss if their registration shows up on our end.

    We have so many people say they have registered an account but it does not show up on our end. We never use to have an issue.

    What do we do?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • I have a similar experience.

    In my case, I receive a new user registration email to my admin account if I set the user role to auto approve. If it is set to “Require Admin Review”; ironically the admin doesnt receive an email. Even the visitor doesnt get an email notification.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @theallseeingi @tmhopper

    Could you please try the latest version 2.1.2?

    Let’s see if the issue still occurs.

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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